RUN Powered by ADP Reviews in May 2025: User Ratings, Pros & Cons

ADP Run is a great solution for time tracking

What do you like best? I love the easy to use and customizable portal. It allows you to clock in and clock out if that is a function you need, as well as just easy vacation/personal/sick time tracking if employees do not track their hours. What do you dislike? Sometimes there are glitches within the dashboard, which can make it hard to find certain things. It also is not very user friendly in tracking time after the fact, if someone forgets to track a vacation day. What problems ...

Mostly Flawless

What do you like best? The District Manager is always very helpful, we have had 2 since we signed up to use. The first who set everything up was always very responsive to any questions or concerns we had. The new manager we have not had for very long and I have not had the pleasure of meeting her but she has been just as responsive and helpful via email. The software is very user friendly as well. What do you dislike? We have had some issues with a missing local jurisdiction, the ...

Works well, not sure if I committed to soon for the service.

What do you like best? Setting up accounts and running invoices could not be easier. However, I've only needed this for subcontractors. What do you dislike? I've only used this for a few subcontractors at a time, and sometimes do not even have anyone to pay. So the monthly fees to use this services sometimes have me wondering if the ROI is panning out. What problems are you solving with the product? What benefits have you realized? For now, just a simple way to get checks out ...

Simple and timeless process with a great team to help me when I need it!

What do you like best? The payroll deduction system. The direct deposit and auto calculations are both very helpful. What do you dislike? Nothing at this particular moment. Everything is dummy proof where I am concerned. Recommendations to others considering the product: Continued great service. What problems are you solving with the product? What benefits have you realized? The fluididity of which I run the payroll system and the reminders to approve payroll, are ...

Great for Small Businesses

What do you like best? The ease of running payroll, especially the app. What do you dislike? Some functions require customer service support Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? I can do payroll from anywhere! Response from Rebecca Hughes of RUN Powered by ADP® edit We thank you for your review of RUN Powered by ADP® and couldn't be happier to hear that you ...

Convenience with a boost!

What do you like best? The convenient app feature as i’m Seemingly never in my office ready to run payroll! What do you dislike? There is no downside to this product. It’s so easy to use and anyone can use it! Recommendations to others considering the product: Follow the steps, don’t rush your first few times! What problems are you solving with the product? What benefits have you realized? Ease of use has been the biggest problem solver, The reporting for our ...

Love it!

What do you like best? The convenience of being able to access payroll from anywhere. What do you dislike? I haven't found a downside to using this service, it's been great! What problems are you solving with the product? What benefits have you realized? We have recently started using the time management portion that includes a timeclock and app access to track time and attendance. This is making my job so much easier! Response from Rebecca Hughes of RUN Powered by ADP® ...

Small business management

What do you like best? I find it very easy to access our account and the fact there is no phone "on hold" time What do you dislike? I did have a little trouble making changes in established employees Recommendations to others considering the product: I would recommend due to ADP customer service What problems are you solving with the product? What benefits have you realized? I like inputting our payroll on my time Response from Rebecca Hughes of RUN Powered by ADP® ...

ADP is great

What do you like best? I have always preferred using ADP Run over the other brands and ADP's other options as well. The reports are easy to read and easily accessible. What do you dislike? Nothing I can think of at the moment. Every issue I have had, I just contact my rep and she gets it resolved, or she gets me in contact with the correct person to resolve the issue. What problems are you solving with the product? What benefits have you realized? Just basic payroll and tax ...

Fast and Efficient

What do you like best? It is quick and handles everything for you. Worth the expense to not have to figure out the taxes What do you dislike? A lot of extra stuff that I do not have time to figure out Recommendations to others considering the product: time saver What problems are you solving with the product? What benefits have you realized? time and possible mistakes in handling the taxes Response from Rebecca Hughes of RUN Powered by ADP® edit Thank you ...