RUN Powered by ADP Reviews in May 2025: User Ratings, Pros & Cons

Long time customer

What do you like best? The flexibility to be able to payroll from anywhere in the world. What do you dislike? Since the latest upgrade Timecards were missing from all our employee logins. I spent way too many hours on the phone with ADP trying to get this resolved. The changes to the payroll system suck -- it doesn't appear that you Beta tested this very well. I'm real unhappy with the current sight. I've been a customer for over 19 years. What problems are you solving with the ...

Scaleable and robust

What do you like best? There's nothing we have come up against with our payroll clients that RUN hasn't been able to handle. We have clients in multiple industries, sizes, and locations all fitting into the platform. Multiple levels of garnishments, pay rates, and reporting requirements are easy to handle. What do you dislike? Implementation can be difficult if you're trying to switch from a different system. Support can be lacking or last second. We have had instances where a ...

Great for small businesses but easy to outgrow

What do you like best? It's a good tool for a small business without payroll complexities - the system makes it relatively easy for someone with no payroll or accounting background to run their payroll to get employees paid. What do you dislike? It doesn't scale well - we are growing quickly and had some complexities occur this year that the system isn't able to easily help us with. Some of the reporting options is limited for what we need. Customer service is accessible and ...

User Friendly

What do you like best? This is a wonderful tool for small business, taxes get done in a very accurate manner and it is so easy to use and understand every step of the way What do you dislike? nothing, it is very easy to use, so I never had a problem with it Recommendations to others considering the product: do it, is very easy to run and also keeps you up to date with legal payroll information What problems are you solving with the product? What benefits have you realized? ...

ADP easy & dependable

What do you like best? ADP's platform is easy to navigate and takes the hassle out of payroll. I spend minutes, not hours processing our companies payroll. The few times that I have had an issue, I have reached out to customer service and they were able to resolve my issue in minutes. What do you dislike? I cannot think of anything I dislike as far as using the payroll system. The few times I have had an issue, I have chatted or called the ADP service team and been able to have my ...

Easy to run payroll

What do you like best? ease of software and files retention to utilize this software. What do you dislike? nothing reallyIt is interactive and easy to use. What problems are you solving with the product? What benefits have you realized? none of late (last few years) Response from Rebecca Hughes of RUN Powered by ADP® edit Stuart, Thank you for taking the time to post this stellar review of RUN Powered by ADP®. We are thrilled to hear that RUN Powered by ...

A Satisfied Customer

What do you like best? Quick and efficient service when needed. Even when your busy, your calculated return call is usually very accurate. What do you dislike? Can't think of at this moment. When we had our Building assignments adjusted a couple of years ago it did not turn out as expected. Became more complicated but still functional. Recommendations to others considering the product: None. Works well for our company. What problems are you solving with the product? What ...

Efficient and easy-to-use software

What do you like best? It is an Efficient and easy-to-use software. Requires short learning time. What do you dislike? I have nothing in particular to declare. What problems are you solving with the product? What benefits have you realized? Automate payroll efficiently with direct deposit. Ability to pay employees remotely. Management of main HR situations. Response from Rebecca Hughes of RUN Powered by ADP® edit Thank you for taking the time to post a ...

ADP making payroll easy

What do you like best? The email reminder to run payroll, the ease of changing hours and payroll schedules, easy to update employee files. What do you dislike? I have not found any disadvantage as yet. What problems are you solving with the product? What benefits have you realized? I can easily adjust payroll, hours , and employee information. Response from Rebecca Hughes of RUN Powered by ADP® edit Karen, Thank you for your feedback on your experience with RUN ...

Easy to run payroll

What do you like best? Very easy to run my payroll on my IPhone. Not able to run on my IPad though. What do you dislike? The fee is a wee bit too much for one paycheck a month. Recommendations to others considering the product: Can’t run on my iPad the app does not work. What problems are you solving with the product? What benefits have you realized? Easy to run payroll, efficient and they take care of the tax information. Response from Rebecca Hughes of RUN ...