RUN Powered by ADP Reviews in May 2025: User Ratings, Pros & Cons

Company owner.

What do you like best? Ease of use of the web page and price. Great and quick customer service. What do you dislike? Vacation tracking is tough to understand as far as implementing company guidelines. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Consistent payroll reports and vacation/sick leave control.

Payroll service

What do you like best? I like that ADP has an app for the phone. It allows me to finish the payroll when I'm on the road. I like that the customer service reps can fix my mistakes. What do you dislike? The only drawback is cost. But I've shopped around and you get what you pay for. What problems are you solving with the product? What benefits have you realized? Using a payroll service is so much easier than doing it yourself.

Very Easy and Convenient for a Small Employer

What do you like best? As a very small, non-profit employer, outsourcing payroll, payroll tax filing and compliance, etc., ADP makes this an easy, convenient and cost-effective process. Setting up payroll, allowing it to run automatically and receiving timely reminders from ADP all make this pretty seamless. What do you dislike? Sometimes when a call is necessary it takes a little while to get to a 'live' person, but that has been a rather infrequent necessity. Recommendations to ...

ADP

What do you like best? EASE OF USE, AND THE FACT THAT ADP FILES ALL THE PAYROLL TAX RETURNS What do you dislike? IT SHOULD KEEP A RUNNING RECORD OF PAY INCREASES What problems are you solving with the product? What benefits have you realized? EAE OF PAYROLL, ADP PROVIDES THE PAYROLL TAX SERVICE AS WELL ALSO COMBINES THE 401K PLAN WITH PAYROLL

Professional and fast

What do you like best? I like being able to have online access to post our payroll. The company they have for delivering our paychecks are always on time. What do you dislike? Sometimes you can't change the payroll date or sequence of dates for upcoming payroll so you have to run it as special and then it won't sync with the next payroll according to dates. What problems are you solving with the product? What benefits have you realized? Quick payroll submission.

Easy to Use and Helpful Customer Service

What do you like best? The website portal is easy to use for payroll and reviewing reports. I love that I can see tax report, print payroll records and w-2s with a few clicks. When I need to call, the customer service team is very helpful and solves the issue quickly and efficiently. I called with a significant issue yesterday and the team member that I spoke with listened, explained what happened (and how not to make the mistake again) and gave me options for fixing the issue. He ...

ADP recommendation - Absolutely!

What do you like best? I use a number of different payroll services for my clients and ADP is by far the easiest to use and the best at providing the reports in a usable, easy manner ... staff is friendly and knowledgeable What do you dislike? ADP prices are to high and every item is charged ... small clients can't afford the good service they provide due to high pricing! Recommendations to others considering the product: make sure you use support if you have questions, they ...

Great layout and easy to find functions

What do you like best? The reports are fantastic and also the employee information is easy to edit. Also the chat is quick and very helpful for questions. What do you dislike? The pop up ads when signing into the portal. Recommendations to others considering the product: The ease of use and great portal experience simplifies payroll. The reports are fantastic and help with accounting internally. What problems are you solving with the product? What benefits have you ...

Simple and Easy To Use

What do you like best? I enjoy that I can access all my payroll information in one location What do you dislike? So far that hasn't been anything I dislike. What problems are you solving with the product? What benefits have you realized? We are able to get answers to all the tax notfications that we get. Response from Rebecca Hughes of RUN Powered by ADP® edit Thank you for the review! We are happy that RUN Powered by ADP® is saving you valuable time that you ...

Run with your RUN ADP payroll

What do you like best? It is the easiest way to process your payroll, plus it gives you a variety of options to use to make your reporting easy. What do you dislike? The mobile app is not as good. I stopped trying to use it after getting locked out too many times. Recommendations to others considering the product: Try it, you will find it to be all you need to run efficient, easy payroll. What problems are you solving with the product? What benefits have you realized? ...