RUN Powered by ADP Reviews in July 2026: User Ratings, Pros & Cons

Payroll is a breeze

What do you like best? The efficiency of the service and the easy to navigate platform. What do you dislike? Nothing. I am impressed so I am not looking. Recommendations to others considering the product: Don't hesitate. It is the best value for your dollar and it WILL save you money. Literally. What problems are you solving with the product? What benefits have you realized? Payroll. RUN by ADP takes care of all my Payroll Administration needs. It saves me time ...

ADP Has been taking care of our payroll needs for 8 years

What do you like best? Reliable service with great customer service that has responded to our needs and adapted to changes in our company. There is also great reporting that tracks data and any other metrics we may need. In this time of Federal aid and programs due to the current pandemic ADP also provides good info and resources/reporting on that front. What do you dislike? Not much at all, a great experience overall. Any time we have had an issue ADP has resolved it quickly ...

Easy to understand and navigate...

What do you like best? Run by ADP allows me to process our payroll quickly, easily and efficiently. The instructions are clear and navigation is understandable. The Help section is very comprehensive and easy to understand. The fact that our employees and our accountant can log in and get the information they need is very helpful. The support staff is WONDERFUL and VERY responsive. I have used them several times, for questions and how-to's as well as for updating my withholding ...

ADP has always been easy to work with and helpful to our small business.

What do you like best? ADP has been helpful because I don't have to worry about anything. Peace of mind has been the most helpful part of joining ADP, and once I submit the payroll I know it will be processed in the correct way. Along with that any changes that I need to make are easy to do and fairly intuitive. If I ever do have an issue, then it is easy to get ahold of someone. I also know that once I do talk to someone, they will help me until I am satisfied with the result. What ...

ADP Makes Payroll Easy

What do you like best? I love that ADP makes it easier for me to apply for PPP loan forgiveness, and to navigate pay for FFCRA leave for employees during Covid. I love that it is easy to add new employees and that my employees can have online access to their payroll accounts. The costumer service at ADP has always been top notch, with help available whenever I need it to solve any issues and answer any questions quickly. What do you dislike? I dislike that ADP is constantly ...

I have done in-house as well as ADP payroll and for our money? This is THE best option for payroll!

What do you like best? The most helpful option is the pay-as-you-go Worker's Comp premiums. The end of the year reviews and payroll audits are time consuming and effort-intense providing all the information requested. No more of that and I LOVE IT! What do you dislike? I can't say there is anything I dislike! There HAVE been issues with submissions of withholding taxes to our state, but it is completely undetermined whether the state system is causing the issue. ...

Great solution for any small business.

What do you like best? I appreciate how easily the solution works. I don't have to worry about it working. it just does. Also, it's very easy to train new team members on. What do you dislike? There really isn't anything I dislike about ADP Run. Recommendations to others considering the product: Take the leap. You won't regret it. What problems are you solving with the product? What benefits have you realized? ADP Run takes care of all of our payroll processing ...

It's Amazingly simple to manage your company, excellent !

What do you like best? Their Website design, and options available which makes you to understand it most of the things easily. What do you dislike? Sometime When I get the Tax Notice and I upload it to the Tax notice portal, I have to follow-up by calling them the progress of resolution. What problems are you solving with the product? What benefits have you realized? Run the Payroll, Reports Generation, W-2 Handling, Access to Employees.

President

What do you like best? The ease of use and online assistance that can walk me through any changes in my payroll. Also the assurance that tax reporting and year end filings will be correct. The ability to file payroll when out of the office allows me to stay on top of my office responsibilities while taking care of sales or taking a break from work. What do you dislike? I have had nothing but good experiences with ADP when I have had trouble with special entries so there is ...

Professionalism and Knowledge: this is ADP

What do you like best? For any HR or customer questions there always a knowledgeable professional to answer you. What do you dislike? Sometimes when you call and need to wait around 20 to 40 minutes to be answered. It means you must leave a message with your name and phone number and ADP will call you back. You will not miss your place in line. Recommendations to others considering the product: If you need professional help to run your HR business, work with ADP. ...