7.8
Spot Score
Unite your inbox and CRM seamlessly.
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Riva CRM Integration offers custom pricing plan
Riva has consistently distinguished itself as a reliable and efficient solution for seamless CRM and email/calendar integration. One of its standout strengths is its robust synchronization capabilities, effortlessly connecting platforms like Salesforce, Outlook, Google Workspace, and SugarCRM. Users frequently praise its ease of use, smooth setup process, and the ...Read more
Seamless and reliable email and calendar synchronization between CRMs and tools like Outlook, Google, Office 365, and Exchange servers, including on-premise environments.
Robust data security features, addressing major security concerns and providing flexible authentication methods (e.g., token-based, basic, modern, certificate-based).
Transparent and fully bidirectional integration, ensuring all records, including custom objects, are accurately synced without manual intervention.
Highly intuitive and easy-to-use platform with a simple setup process, requiring minimal maintenance once configured.
Initial setup, although simple for basic configurations, can become challenging for complex customizations or less technical users without dedicated support.
Occasional confusion during installation, especially involving specific business use cases, requiring reliance on customer support.
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Showing 21-30 out of 30
CH
Cameron H
08/11/22
"A platform we use both internally and recommend to our clients - Faye"
What do you like best about Riva? Riva interacts seamlessly with our SugarCRM system to archive all emails and link them to the correct accounts & contacts. This provides a complete 360 view of the customer's current situation and recent touchpoints. Within Customer Success when handling a large number of accounts it is very worthwhile understanding the other involved members of the team to avoid bombarding the client.
AU
Anonymous User
08/09/22
"A good product which has improved over the years"
What do you like best about Riva? The ability to synchronise appointments from Outlook to Sugar & vice versa What do you dislike about Riva?
DS
Dina S
08/08/22
"Riva - great customer service"
What do you like best about Riva? I like the fact that the service is A1 - they are there when you need them and get the job done. What do you dislike about Riva?
DS
Dina S
08/08/22
"Riva - great customer service"
What do you like best about Riva? I like the fact that the service is A1 - they are there when you need them and get the job done. What do you dislike about Riva?
RH
Ryan H
08/08/22
"Simple to Use and set up"
What do you like best about Riva? Easy to use. Simple to set up and configuration isn't to complex What do you dislike about Riva?
RH
Ryan H
08/08/22
"Simple to Use and set up"
What do you like best about Riva? Easy to use. Simple to set up and configuration isn't to complex What do you dislike about Riva?
AU
Anonymous User
05/31/22
"Great Customer Service"
What do you like best about Riva? The customer service team is fantastic. They are very quick to respond and resolve any issues that you may have. Even if they can't work on or solve your issue immediately, they will let you know that your ticket has been received and that someone will work on it as soon as they can. I appreciate this as it is transparent and helps to manage expectations.
AU
Anonymous User
05/31/22
"Great Customer Service"
What do you like best about Riva? The customer service team is fantastic. They are very quick to respond and resolve any issues that you may have. Even if they can't work on or solve your issue immediately, they will let you know that your ticket has been received and that someone will work on it as soon as they can. I appreciate this as it is transparent and helps to manage expectations.
SN
Subhabrata N
07/23/19
"RIVA the integration specialist"
What do you like best about Riva? Basic setup is so easy to integrate between 2 systems within couple of minutes. The support desk is very friendly and knowledgeable to review any issue and provide a solution very fast. Multiple RIVA instance can be reside in a single server with interfering each other. Any business specific customization required, RIVA support team helped as per your need.
SN
Subhabrata N
07/23/19
"RIVA the integration specialist"
What do you like best about Riva? Basic setup is so easy to integrate between 2 systems within couple of minutes. The support desk is very friendly and knowledgeable to review any issue and provide a solution very fast. Multiple RIVA instance can be reside in a single server with interfering each other. Any business specific customization required, RIVA support team helped as per your need.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
