RingCentral Office Reviews in June 2025: User Ratings, Pros & Cons

Great alternative to a desk phone

What do you like best? Great quality of calls, can text, call and fax What do you dislike? randomly will close and not open until I reset my whole computer, also sends an email every time you get a text, email, or voicemail Recommendations to others considering the product: Great ease of use What problems are you solving with the product? What benefits have you realized? More desk room not having to have a landline

Abysmal Continuity For Multiple Line Office

What do you like best? The App for Ringcentral's mobile platform is the best I've seen in the industry. Their pricing is good for what you're getting. These are to two factors I would consider to be their strength. What do you dislike? Ringcentral seems to 'go down' nearly monthly. If you have a multi-line large office, Ringcentral is hampered with changes and their back-end integration has so many ways to interface it begins to feel like a maze through changes and updates to their ...

Ring Central

What do you like best? The software allows you to scan, fax and call a client from your desktop. What do you dislike? Having to scan in documents and then upload them in order to send fax. Recommendations to others considering the product: Decent product. It gets the job done. What problems are you solving with the product? What benefits have you realized? The service is used in an Accounting firm to fax, call and receive voicemails.

Lots of features and flexibility

What do you like best? The call decision tree and the ability to add my own on hold music What do you dislike? Cost per line, I mean its 45 per line, then I have to pay more, if I want the app on more than one mobile phone Recommendations to others considering the product: If you have a small, medium or large company it can do everything you need it to do. They are growing and releasing new useful features every month. What problems are you solving with the product? What ...

Top platform for inbound/outbound and conference calls

PROS & CONS What are the best aspects of this product? RingCentral provides top quality customer support. A few of our employees had trouble using the conference feature and other functions, but the customer support team offered prompt and helpful support to help them understand the system and make the most of the features. What aspects are problematic or could work better? The only issue I have is with the desk phones provided by RingCentral. My model has an auto-dial system which ...

Offers loads of useful features

PROS & CONS What are the best aspects of this product? I like that I can create any scenario for call routing. Other useful features are the fax capability and the affordable 800 vanity number. What aspects are problematic or could work better? The management interface is a bit complicated. Calls don’t always get routed according to the settings I set up. What specific problems in your company were solved by this product? RingCentral provides me an 800 number that I can route to ...

Offers many useful features

PROS & CONS What are the best aspects of this product? RingCentral is very useful for our small business as it offers an automated answering system that allows us to use customized rules and extensions to make our employees productive anywhere. Plus, you can manage calls on their mobile app and change rules according to time of day. What aspects are problematic or could work better? There are a few disadvantages I would like to point out. You can install only a limited number of ...

First-time user who has got addicted to the system

PROS & CONS What are the best aspects of this product? I love the fact that RingCentral is so user friendly. Even first-time users will find it simple to navigate the software. What aspects are problematic or could work better? There are little check boxes everywhere. You need to be careful and check and un-check them correctly to ensure the system works properly and according to your expectations. What specific problems in your company were solved by this product? Most of our ...