RingCentral Office Reviews in July 2025: User Ratings, Pros & Cons

Simple cloud-based communications software

What do you like best? I like that RingCentral is utilized through my laptop, via my cell phone, and translated into voicemails via email and more. When I received a call on my laptop, the navigation through RingCentral made it easy to transfer calls, create a conference call, and track the numbers I received calls from. What do you dislike? Missed calls are not registered on the soft phone in a timely manner. If I have a missed call, the soft phone may not show it for a few minutes ...

Many Services all in one

What do you like best? RingCentral makes our small home office sound like a large corporation, and that is just one of the reasons we went with it after researching options. I can fax from my cell phone, Office App or website and I can send mass text messages. What do you dislike? There is a lot to learn, but it is worth it. It is a very intensive system but it is personalized. Recommendations to others considering the product: Be prepared to learn but it is worth the ...

Ring Central Works Well

What do you like best? Ease of setup. Great customer support. Good level of customization, online tools, and resources. Video conference tool is easy to use. Apps intergrate well in iOS and Andriod making system very easy to access from anywhere. Glyp tool is really easy and go for quick connection with in an organization. What do you dislike? So far there has been nothing I dislike. Minor issue with contract and start dates that was rectified relatively quickly. Numrous calls hit ...

Ring Central works, but could be better

Hard to get support

What do you like best? It's really easy to use, connects with SFDC well. What do you dislike? There is no easy way to set up automatic call recording What problems are you solving with the product? What benefits have you realized? We use it for our main office phone lines

awesome experience

What do you like best? I like the ring central the best because this software helps me a lot, like the call are saved and it wont be deleted just in case you miss a call from the clients. What do you dislike? I don't dislike this software because it gives me and my colleagues an awesome experience since we are always talking to some clients.. we can always leave a message here in ring central just in case the clients is not available to talk Recommendations to others considering ...

RingCentral -- Great for Office

What do you like best? It makes for a super simple way to fax without dealing with ocmplicated machines.. it can be set up through email, and you can add as many users as you would like. What do you dislike? When searching for old fax sent confirmations, it is hard to find and figure out how to pull up the actual document you're looking for. If you delete the email of the confirmation, there's not a good way to get it from the ringcentral website. Recommendations to others ...

Love RingCentral

What do you like best? The ability to take calls on my computer or desktop What do you dislike? The delay with call forwarding and the message you get when you answer the phone Recommendations to others considering the product: RingCentral is extremely user friendly and allows you to be in touch with colleagues without having to use your personal number, you can also set up conference calls What problems are you solving with the product? What benefits have you realized? ...

WIRED for communication everywhere you go!

What do you like best? I like the recorded calls. The online handset is very easy to use. I really like the texting feature. It has great alerts as well. I also like the phone app and it integrates with my CRM, Freshsales. I can send a text from my CRM or make a call. I like the conference call feature as well and it has come in handy closing deals on several occassionns. What do you dislike? I wish there could be periodic emails or screen messages talking about features that are ...

Ring Central is right for us

What do you like best? I like the ease of being able to use Ring Central and that we can monitor What do you dislike? Sometimes the calls are broken up, depending on internet quality. What problems are you solving with the product? What benefits have you realized? We are able to funnel all of our offices onto one calling platform, which has greatly helped us.