RingCentral Office Reviews in July 2025: User Ratings, Pros & Cons

I love Ring Central

What do you like best? I like that I can fax right from my desk and communicate with my coworkers easily What do you dislike? I have no complaints, ring central is great for offices. What problems are you solving with the product? What benefits have you realized? I am able to tell who is on the phone easily, I can send a text instead of calling.

Simple Phone Services

What do you like best? I find the Ring Central phone services to be simple and easy to use. The more I learn about the software, the happier I become. What do you dislike? Sometimes it is difficult to understand the directions for a specific task but the help function is most helpful. Recommendations to others considering the product: Much better than a land line. What problems are you solving with the product? What benefits have you realized? Since Ring Central is a ...

Great way to stay private

What do you like best? The ability to call your clients without having an additional phone to use was greet . I could call my clients and not have to worry about exposing my personal phone number . Having the ability to review messages via couponing Outer was helpful too What do you dislike? The app would sometimes log off when not in use What problems are you solving with the product? What benefits have you realized? The ability to have all of our office staffs ...

Mostly Effective

What do you like best? It is a clear interface and had good customer service when I called about an issue What do you dislike? It's a little bit difficult to understand how to check texts/voicemails etc when the computer app closes it just rings on the telephone when the computer app is open it rings a couple times before transferring to the telephone What problems are you solving with the product? What benefits have you realized? its a good tool to send mass texts ...

Best option for it's simplicity

What do you like best? RingCentral is super easy to use. You don't need to sign up for a third party storage system in order to save your recorded calls. It's an all in one service. What do you dislike? Customer service, although not bad, don't seem to really understand the system. Our biggest complain is the actual service itself. It is spotty, calls drop, calls don't come in, calls go directly to voicemail so you never have a chance to answer the phone. RC doesn't seem to have a ...

Easy to use, safe space

What do you like best? It's easy to use and I don't need to have an actual FAX machine in my home office. I have limited space and just emailing my faxes is great. I don't FAX often. What do you dislike? It's probably more than I really need to spend based on the number of faxes I send/receive, but it's great to know I don't have to run to FedEX or UPS to FAX those few times. What problems are you solving with the product? What benefits have you realized? I can FAX with great ...

Great Way To Be Productive In and Out of the Office!

What do you like best? The ability to use the app on my iPhone and take or make a call from anywhere; also the ability to text from my work line. What do you dislike? Sometimes the line cuts out or the transfers don't work. Recommendations to others considering the product: Use it! What problems are you solving with the product? What benefits have you realized? The ability to work from anywhere.

Great program!

What do you like best? Lots of features, great video quality, can text from your computer What do you dislike? Anyone who uses the link needs to download the program before use. The learning curve is a bit steep as well. Recommendations to others considering the product: Everyone needs to be on board or it doesn’t work well. What problems are you solving with the product? What benefits have you realized? Recording meetings, clear quality, and gallery-style view are ...

Best Meeting App!

What do you like best? I like how easy it is to download, how easy it is to use, how quickly it loads and how it allows us to video conference, allows us to do presentations for others to follow and it's free! What do you dislike? Sometimes the program lags, not often, but sometimes it does. For the most part, I have nothing to complain about. Recommendations to others considering the product: It is a great program to allow you to speak to other companies or employees to ...

Excellent VOIP phone

What do you like best? This application works as advertised. Company directory, calls forward to my cell when I'm away from my desk, works great with my wireless headset, and I can fax. What do you dislike? It can be inconsistently difficult to navigate the call log. Recommendations to others considering the product: RingCentral is a great all-in-one solution. In fact, it does way more than we need it to. What problems are you solving with the product? What benefits have ...