RingCentral Office Reviews in June 2025: User Ratings, Pros & Cons

Almost There, needs a bit more tweaking

What do you like best? Love that I can answer the phone from my office, my laptop, mobile phone, and smartwatch all while the person on the other end thinks I'mat the office. What do you dislike? While listening to music, via Spotify, Pandora, You Tube, the software doesnt pause nor duck the volume while taking the call. I have to answer quickly and find the pause button to stop the audio from playing. You cannot click a phone number in an email nor website and have it dial it, ...

Customer Friendly and Easy to Use

What do you like best? There are so many things that I like about this product. You can call, chat, fax and do so much more all from one spot. The sound from the headsets work excellent and I have yet to deal with any technical issues. This is a great, inexpensive way to get faxes delivered right to your phone/tablet/desktop. What do you dislike? There is nothing that I really dislike about this product. It has been very user friendly and allows for many branches of choices in so ...

Excellent customer service

What do you like best? They are able to solve problems quickly and without a lot of fuss What do you dislike? Sometimes the hold time takes more than a five minutes if you call o a weekend Recommendations to others considering the product: best solution to small business needing switchboard and multi line presence What problems are you solving with the product? What benefits have you realized? Mobile office anywhere. I can call out from my office number right from my ...

RingCentral is most sophisticated phone system I ever used

What do you like best? We were in desperate need for VoIP system for our office so that our overseas clients could reach us anytime without any hassle. We used CounterPath products for some time but didn't have satisfactory experience. Then we came across RingCentral and it has most useful, satisfactory system till date we used. It offers all the features you could expect from such system with stable performance. We have multiple numbers configured for multiple agencies we support and ...

A little confusing, but lots of functions

What do you like best? There are many options for how you can configure your office's phone system. What do you dislike? Because of all the options things can get a little confusing. Occasionally our phone system seemed to "act up" and ring in weird ways, where our clients weren't getting through. Recommendations to others considering the product: Be prepared for it to be tricky to set up, and take advantage of any training or support provided to make sure it is all done ...

Expensive for par quality

What do you like best? I liked that you can transfer to another line on your cell phone without the app open. What do you dislike? Everything else. Not user friendly. expensive. dropped calls. Have had lots of problems. Recommendations to others considering the product: Make sure your prices are locked in otherwise they will blow your budget in 6 months. What problems are you solving with the product? What benefits have you realized? staff being able to use their ...

It's ok, could be better

What do you like best? I think the best thing about this program is ease of use. It's very use friendly, and I can find the things I need easily. And change my status, as well as the number that is displayed when I call someone. It also records your calls which is VERY helpful. You can even send text messages! What do you dislike? I don't like that there are a lot of bugs. Some times I have to call someone 5 times before it will start ringing. And I will get recordings saying the ...

Ring Central review

What do you like best? Ease of use, switching phone numbers per patch What do you dislike? No problems really yet, sometimes takes a minute to load What problems are you solving with the product? What benefits have you realized? Not having to use cell phones

Ring Central review

What do you like best? Great VoIP with connection with teams national wide . Has meetings apps and phone VoIP also for easy use. What do you dislike? Can have a learning curve and I wish has a texting with each other for easier use.noy sure how to do the proper conference calling Recommendations to others considering the product: Me sure you are ok with the Costa of equipment, software and other charges As a. Whole before buying What problems are you solving with the ...

Does the job

What do you like best? There are so many options are far are users, phone numbers and personalization What do you dislike? It's very difficult to find someone to talk to for help, and even harder to find someone who speaks English well. Call center agents not trained well What problems are you solving with the product? What benefits have you realized? Makes calling easier