RingCentral Office Reviews in June 2025: User Ratings, Pros & Cons

RingCentral review

What do you like best? Ring central helped our small company manage incoming calls and give the apperance of a large corporation What do you dislike? We have had alot of trouble setting up the call tree and extensions. Several of our clients reported trying to contact us and could not reach us Recommendations to others considering the product: Make sure to contact customer support for assistance setting up, it is very difficult to make changes after the fact What problems ...

Ringcentral - Application with all the necessary VOIP tools.

What do you like best? Ringcentral is a very complete tool for all types of VOIP needs, it has many available features associated with this task, in addition, it is very easy to install and configure, a couple of clicks, accept and already installed and running, the administration of this tool from its configuration panel, it also becomes quite simple, another tool that I can not miss from ringcentral is its voice to text converter, this has saved me many times in some support cases, ...

Poor audio quality

PROS & CONS What are the best aspects of this product? Its conference call feature and it works on laptop and mobile. What aspects are problematic or could work better? Audio quality, dropping line and losing business deals. What features/services would you like to see in future versions of this product? Improve their audio qualify will save their reputation. What specific problems in your company were solved by this product? Hasn\'t solved anything. As long as audio quality ...

Valuabe Part of Our Company

What do you like best? I like the ease of use. The ability for my whole team to have access to it both online and the app. It is geneally user intuitive to set up. What do you dislike? I am often frustrated by their customer service department and sometimes how hard it is to get support. What problems are you solving with the product? What benefits have you realized? My team is always accessible wether at their desks (remotely) or on the go. Additionally - the reporting ...

Great VOIP solution for the on the go office

What do you like best? love the mobile application and integration with Zapier What do you dislike? the interface could be a bit cleaner looking Recommendations to others considering the product: easy to use second line that allows texting to the office phone What problems are you solving with the product? What benefits have you realized? being available in my office without being tied to the office

office phone system

What do you like best? app allows users to work remotely using the same office number able to send and receive text messages . you can check voicemail ,send text, and make calls from anywhere with the same office number , personal cell on your desktop What do you dislike? menu can be confusing at times but once you learn how to navigate it , it is easier and they have a great customer support to help wait times can be long to get a rep on the phone. Recommendations to ...

Amazing way to communicate

What do you like best? What I love about the program is that your able to receive text messages from claimants as well as track down the incoming calls and outgoing. What do you dislike? I do dislike that you can't hear your the phone number first when checking your voicemail. Another feature I don't like is that if you delete a voicemail from the ring central website it deletes it from your inbox on your actual phone. What problems are you solving with the product? What ...

Ring central office

What do you like best? I like that we can text as well as pick up calls and fax. What do you dislike? Drops calls, in our system of no extensions and collective workflow, the connection seems shaky as there a re multiple devices connected to the same line. What problems are you solving with the product? What benefits have you realized? We are accepting phone calls from patients and attmepting to give them a call back when calls are missed.

A modern day version of the traditional office phone system.

What do you like best? Connectivity between the physical office phone, the desktop software, and the smartphone app. The physical phones themselves are very nice and well made. What do you dislike? The connectivity to your smartphone does take away a little bit from work-life balance. Recommendations to others considering the product: Call them for a consultation, to compare to old normal office phones. What problems are you solving with the product? What benefits have you ...

still trying out the advanced features

What do you like best? I love the phone service. I have a phone in three locations, so I am seamlessly available to my clients with just one phone number. What do you dislike? i cannot honestly think of something to say here. What problems are you solving with the product? What benefits have you realized? We use it for phones, and it makes connecting with colleagues and clients extremely simple.