RingCentral Office Reviews in June 2025: User Ratings, Pros & Cons

Good, but what about contacts?

What do you like best? The phone works. The texting works. They have apps and Integrations for just about everything. What do you dislike? It is super difficult to create contacts or connect to my Google or Salesforce contacts. Recommendations to others considering the product: It's a decent phone. Beats having real phones if you are a 21st-century company. What problems are you solving with the product? What benefits have you realized? ITs a phone. It beats having a ...

Happy - meets our needs

What do you like best? I like the live monitoring features as well as the search options & the ability to listen to & download any call What do you dislike? Nothing comes to mind, all positive experiences. What problems are you solving with the product? What benefits have you realized? We use it as our only phone system in the office & the call monitoring is a huge feature used for quality checks of our agents.

Nice Application

What do you like best? You can do multiple tasks with this application. What do you dislike? Sometimes it moves slow. But nothing major. What problems are you solving with the product? What benefits have you realized? Returning phone calls quickly.

Easy Interface & Flexibility

What do you like best? you can take your office phone wherever you go! What do you dislike? It was somewhat difficult to figure out the voicemail setup at first Recommendations to others considering the product: Having it tied to your cell phone is key What problems are you solving with the product? What benefits have you realized? I never miss a work call. I can be traveling, out a client, or even away from my computer and I’m always connected thanks to the ...

does its job but with some bugs

What do you like best? allows me to call from my computer with different phone numbers, and integrates with SalesForce to track activity What do you dislike? sometimes has connection issues with the servers, and also occasionally has issues logging calls to salesforce Recommendations to others considering the product: this gets the job done but shop around What problems are you solving with the product? What benefits have you realized? need to call from computer line

great ease of use and very versatile for the price

What do you like best? call logs, remote calling, remote office, online fax service, voicemail options, music, custom messages What do you dislike? almost too many options and can get really complicated with some of the more complex services they offer Recommendations to others considering the product: look fo rthe features that you need the most and make sure to get the best price for what you need What problems are you solving with the product? What benefits have you ...

Ring Central is great!

What do you like best? I like that I can connect my business line to my cell phone line, which can be very helpful when I'm out of office and receive and important phone call. What do you dislike? Sometimes, the phone lines disconnect or reboot. It can be annoying when i'm expecting a call. What problems are you solving with the product? What benefits have you realized? a huge benefit again is that i can get business calls sent to my cellphone.

Perfect for Sales

What do you like best? I like the fact that I don’t need to give up my cell phone number, I also enjoy the fact that I can dial from my computer with the integration to HubSpot What do you dislike? I don’t need to give up my cell phone number, I also enjoy the fact that I can dial from my computer with the integration to HubSpot Recommendations to others considering the product: The ability to answer from an iPhone with a simpler method and then what iPhone allows What ...

It’s okay, but it could be better!

What do you like best? I like how easy it is to navigate through the ring central app on both desktop and mobile app What do you dislike? I wish it was easier to forward calls around What problems are you solving with the product? What benefits have you realized? They help a lot with all stats, and we’re able to see a lot of great insight!

Ring Central

What do you like best? Convenience of being able to listen to voicemails on computer What do you dislike? So far, there is nothing that I dislike about it. What problems are you solving with the product? What benefits have you realized? Being able to hold conference calls among our different offices conveniently has increased our productivity.