9.4
Spot Score
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Reward Gateway offers custom pricing plan
Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more
Quick response and resolution to customer issues, providing excellent service.
Great range of offers with helpful instant vouchers, making savings easy.
Efficient and professional customer service, resolving problems promptly.
Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.
Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.
Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.
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Showing 51-60 out of 2903
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Natasha Brown
04/27/24
Love the app
Love the app, have saved and earned so mich cashback. Recently had an issue with a voucher and the issue was resolved, am very grateful for ther assistance. Thank you again. Would absolutely recommend the services.
NB
Natasha Brown
04/27/24
Love the app
Love the app, have saved and earned so mich cashback. Recently had an issue with a voucher and the issue was resolved, am very grateful for ther assistance. Thank you again. Would absolutely recommend the services.
C
CBR
04/18/24
Refund Enquiry
My initial query was raised using the WebChat and Lazar was very helpful and agreed to forward my query to the Team, who responded exceptionally quick (Angela) and they were able to help me in this instance. It certainly put my mind at rest and I am really appreciative of the outcome. Thank you to all
C
CBR
04/18/24
Refund Enquiry
My initial query was raised using the WebChat and Lazar was very helpful and agreed to forward my query to the Team, who responded exceptionally quick (Angela) and they were able to help me in this instance. It certainly put my mind at rest and I am really appreciative of the outcome. Thank you to all
J
Jorge
04/17/24
Such good rewards and very quick…
Such good rewards and very quick response from the customer service team when help is needed.
J
Jorge
04/17/24
Such good rewards and very quick…
Such good rewards and very quick response from the customer service team when help is needed.
FC
Filipa Corbal Carvalho
04/16/24
Asked for help with my instant voucher
Asked for help with my instant voucher, as i was not reading it well. I got assistance in the very next day that resolved my problem.
FC
Filipa Corbal Carvalho
04/16/24
Asked for help with my instant voucher
Asked for help with my instant voucher, as i was not reading it well. I got assistance in the very next day that resolved my problem.
M
Mark
04/14/24
Terrible customer service - can’t be relied on when issues arise
Was using bank transfer for a Paul Smith voucher - but reward gateway cannot identify my transfer in (with all the right sort code and payment reference) Called up the customer service to get to the crux of the issue - was given a useless response that they will open a ticket with NO timeframe of when to expect an answer Escalation to any managers is also apparently not possible, so the answer is just “I will open a ticket and you might get a response sometime in the future (not sure if ...
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P
Praveen
04/09/24
Great employee discount and support!
Great employee discount and support! I use RG through my employer and I love the discounts offered on this platform. But the cherry on the cake is support. They have always been top notch in resolving queries I have had.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
