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9.4

Spot Score

Reward Gateway - Employee Engagement Software

Reward Gateway Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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Reward Gateway Reviews & Ratings

4.4

Very Good

Based on 336 ratings & 2903 reviews

Rating Distribution

Excellent

(2284)

Very Good

(458)

Good

(70)

Poor

(18)

Terible

(73)

Expert's Review

Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more

Reward Gateway pros and cons

  • Quick response and resolution to customer issues, providing excellent service.

  • Great range of offers with helpful instant vouchers, making savings easy.

  • Efficient and professional customer service, resolving problems promptly.

  • Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.

  • Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.

  • Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.

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Showing 31-40 out of 2903

F

Fade

06/05/24

5 out of 5

I had an issue claiming a reward and…

I had an issue claiming a reward and they were really helpful and fast.

SL

SW Lee

06/04/24

5 out of 5

Great customer service.

Great customer service. Problem was resolved so quickly. Thank you again

TL

Tsan Leung

06/03/24

5 out of 5

Tsan

They have patience to teach me sloved problems by step by step. Even my English is pretty bad.

DR

Deidre Ramdeen

05/30/24

5 out of 5

Great customer service.

Great customer service. I am delighted my problem was resolved and so very quickly. Thank you again

A

AV

05/30/24

5 out of 5

Quick response and solution provided.

I received a quick response and solution on my enquiry which was much appricated.

CD

Colin Dearden

05/22/24

5 out of 5

Great service if things go wrong...

An error with a top up card was resolved promptly and efficiently. The sign of a good system is how well things are corrected when they go wrong.

GE

Gregory Evans

05/15/24

5 out of 5

Great platform and support

Platform is great and easy to use, but the customer support is also incredibly helpful. I was having a problem which led to needing a refund and the team sorted it out for me very quickly with little hassle.

GM

Greig McMahon

05/15/24

5 out of 5

Had a great experience working with RG

Had a great experience working with RG. Felt supported throughout the platform design and build

MW

Melaina West

05/15/24

5 out of 5

Reward Gateway will improve your EVP

We joined Reward Gateway in Sept 2023 and it’s made a great impact to the employee experience we offer! A one stop shop for colleagues to access discounts, benefits, wellbeing and total reward statements.

MD

morad danishvar

05/12/24

1 out of 5

Halford cashback is not real!

Halford cashback is not real! I used the Halford cashback offer in November 2023, but after six months of following up, Reward Gateway still hasn't issued my cashback! I've contacted them several times, provided all the necessary evidence, and requested that they either issue my cashback or remove the Halford offer. Unfortunately, this company continues to support the Halford fraud!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].