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9.4

Spot Score

Reward Gateway - Employee Engagement Software

Reward Gateway Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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Reward Gateway Reviews & Ratings

4.4

Very Good

Based on 336 ratings & 2903 reviews

Rating Distribution

Excellent

(2284)

Very Good

(458)

Good

(70)

Poor

(18)

Terible

(73)

Expert's Review

Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more

Reward Gateway pros and cons

  • Quick response and resolution to customer issues, providing excellent service.

  • Great range of offers with helpful instant vouchers, making savings easy.

  • Efficient and professional customer service, resolving problems promptly.

  • Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.

  • Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.

  • Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.

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Showing 2881-2890 out of 2903

FH

Fiona H

01/23/18

4.5 out of 5

"Ace user experience!"

What do you like best? How easy it is to use - it's intuitive and every feels confident using it

MD

Michelle D

01/22/18

4.5 out of 5

"Great platform & benefit for the team"

What do you like best? Ease of use; everything is easy to find and use within the platform, as both an end user and administrator. It's a super intuitive platform and easy to manage our team & programs. The support team is also great and always supporting us to make the platform better, and maximise user experience.

MD

Michelle D

01/22/18

4.5 out of 5

"Great platform & benefit for the team"

What do you like best? Ease of use; everything is easy to find and use within the platform, as both an end user and administrator. It's a super intuitive platform and easy to manage our team & programs. The support team is also great and always supporting us to make the platform better, and maximise user experience.

MS

Melissa S

01/19/18

5 out of 5

"Excellent product with helpful and friendly support staff"

What do you like best? Ease of Use - I can make changes to my own site in my own time. My account managers and the online help is always available for back up

MS

Melanie S

01/19/18

4 out of 5

"Easy set up and use "

What do you like best? The peer to peer award nominations. Being nominated by a colleague for an achievement is sometimes more valuable than being thanked by a manager.

AI

Administrator in Non-Profit Organization Management

11/27/17

4 out of 5

"SmartHub review"

What do you like best? Very easy to use and also very easy to understand.

RL

Rebecca L

09/05/17

2.5 out of 5

"Convenient "

What do you like best? Smart hub is easy to use and has many features. What do you dislike?

MC

Melanie C

08/10/17

3.5 out of 5

"Great way to engage with your bosses & c-level managers"

What do you like best? As an employee, it was a great way to communicate with the company leadership especially when face to face interaction wasn't always well received on the exec-level.

UI

User in Hospital & Health Care

07/22/17

5 out of 5

"SmartHub"

What do you like best? Smart way to help employees find GREAT deals. What do you dislike?

UI

User in Hospital & Health Care

07/09/17

4.5 out of 5

"Experience from the employee side"

What do you like best? I worked for a company who used this product and felt that it was very beneficial to us

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].