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9.4

Spot Score

Reward Gateway - Employee Engagement Software

Reward Gateway Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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Reward Gateway Reviews & Ratings

4.4

Very Good

Based on 336 ratings & 2903 reviews

Rating Distribution

Excellent

(2284)

Very Good

(458)

Good

(70)

Poor

(18)

Terible

(73)

Expert's Review

Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more

Reward Gateway pros and cons

  • Quick response and resolution to customer issues, providing excellent service.

  • Great range of offers with helpful instant vouchers, making savings easy.

  • Efficient and professional customer service, resolving problems promptly.

  • Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.

  • Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.

  • Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.

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Showing 2851-2860 out of 2903

NM

Nadeen M

03/19/18

5 out of 5

"Smarthub"

What do you like best? Smarthub is a really great way in which to reward and recognize our employees by providing them with a huge range of everyday discounts, access to the latest Tech and encouraging a culture of recognition and saying Thank You within our organization.

AI

Administrator in Retail

03/17/18

5 out of 5

"Fantastic support throughout "

What do you like best? The blogs and ecards have been wonderful for associate engagement

AI

Administrator in Retail

03/17/18

5 out of 5

"Fantastic support throughout "

What do you like best? The blogs and ecards have been wonderful for associate engagement

CK

Cieran K

03/07/18

5 out of 5

"Bright and shiny and new"

What do you like best? I always describe RG to people as a mini Google (unfair I know but its the only way to give them a concept they can grasp easily) Not just the fluid easy to use system but also the fantastic human people who genuinely love their jobs and believe in the brand.

CK

Cieran K

03/07/18

5 out of 5

"Bright and shiny and new"

What do you like best? I always describe RG to people as a mini Google (unfair I know but its the only way to give them a concept they can grasp easily) Not just the fluid easy to use system but also the fantastic human people who genuinely love their jobs and believe in the brand.

AI

Administrator in Retail

02/27/18

5 out of 5

"Smartness wrapped up in an easy to use, fully customisable platform. No coding skills needed."

What do you like best? So easy to customise and update. Everything you do can be moved, resized, added and removed. Fully customising the SmartHub means it looks 100% on brand for our business and doesn't looks like an 'off the shelf' product. The unique URL for the hub also makes it easy for team members to reach on their desktop or mobile (everything is automatically mobile enabled). The support form Reward Gateway is amazing, I can ask a question, and have it instantly answered via live ...

Read more

AI

Administrator in Retail

02/27/18

5 out of 5

"Smartness wrapped up in an easy to use, fully customisable platform. No coding skills needed."

What do you like best? So easy to customise and update. Everything you do can be moved, resized, added and removed. Fully customising the SmartHub means it looks 100% on brand for our business and doesn't looks like an 'off the shelf' product. The unique URL for the hub also makes it easy for team members to reach on their desktop or mobile (everything is automatically mobile enabled). The support form Reward Gateway is amazing, I can ask a question, and have it instantly answered via live ...

Read more

RP

Rachel P

02/26/18

4.5 out of 5

"Brilliant benefit platform!"

What do you like best? Front end of the website: The benefits on offer are fantastic! In little over a year I have saved over £1200! This has been a mixture of savings on vouchers and also cashback earned on transactions. I have used the platform for buying entry tickets to parks, cinema tickets, insurance, holidays, tv packages, mobile contracts and so much more! Almost all of my online transactions I make can have an extra added benefit by using our Reward Gateway platform to either get a ...

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FF

Fiona F

02/23/18

3.5 out of 5

"Easy to use, great for staff engagement"

What do you like best? The reward and recognition elements (E-cards, instant rewards etc) are great for driving staff to the site and for engaging staff and creating a culture recognition and congratulation. Having one central place where we can store all our information, policies and paperwork both Group-wide and for individual businesses from across the Group is really valuable.

KW

Kevin W

02/22/18

5 out of 5

"The Employee Engagement Journey!"

What do you like best? Support from Reward Gateway team for all products and services.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].