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9.4

Spot Score

Reward Gateway - Employee Engagement Software

Reward Gateway Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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Reward Gateway Reviews & Ratings

4.4

Very Good

Based on 336 ratings & 2903 reviews

Rating Distribution

Excellent

(2284)

Very Good

(458)

Good

(70)

Poor

(18)

Terible

(73)

Expert's Review

Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more

Reward Gateway pros and cons

  • Quick response and resolution to customer issues, providing excellent service.

  • Great range of offers with helpful instant vouchers, making savings easy.

  • Efficient and professional customer service, resolving problems promptly.

  • Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.

  • Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.

  • Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.

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Showing 2821-2830 out of 2903

EM

Emma M

04/01/19

5 out of 5

"fast and easy savings"

What do you like best? easy to use accessible anywhere

EM

Emma M

04/01/19

5 out of 5

"fast and easy savings"

What do you like best? easy to use accessible anywhere

ES

Executive Sponsor in Legal Services

03/28/19

3.5 out of 5

"Great platform"

What do you like best? That the platform is so easy to use (front and back end) and that it's easily customisable. Great customer service from Client Success Manager and the access to value added info e.g. webinars, ebooks etc.

AI

Administrator in Plastics

03/20/19

4.5 out of 5

"RG Review"

What do you like best? Platform easy to use and offer some great discounts. What do you dislike?

ES

Executive Sponsor in Human Resources

03/14/19

5 out of 5

"Just gets better and better"

What do you like best? We have been working with RG for over 2½ years using their SmartHub platform. We primarily use it for their retail discount scheme but we are now starting to explore other opportunities as time permits.

ES

Executive Sponsor in Human Resources

03/14/19

5 out of 5

"Just gets better and better"

What do you like best? We have been working with RG for over 2½ years using their SmartHub platform. We primarily use it for their retail discount scheme but we are now starting to explore other opportunities as time permits.

AS

Antonia S

02/12/19

3.5 out of 5

"Review of Nomination Programme"

What do you like best? the web page is totally customisable and can be tailored to our needs. The Implementation was really fast (which is what we needed at the time).

AI

Administrator in Hospitality

02/06/19

3.5 out of 5

"Implementation great! Since than, few issues and it takes too long to fix them"

What do you like best? The platform is super user friendly, bespoke design is great and it's lovely that you can integrate many modules into the programme

CB

Crystal B

06/05/18

3.5 out of 5

"a great start"

What do you like best? I love the ease of this program. It really has come quite a long way. It really has helped us to work together as a team in a whole new way. Communication around the office is great and projects are getting done much more quickly and efficiently.

JL

james l

05/22/18

5 out of 5

"Great Service"

What do you like best? website is easy to navigate from both employee and administrator view. Offers are great with a wide variety. Admin support is excellent when required

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].