9.4
Spot Score
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Reward Gateway offers custom pricing plan
Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more
Quick response and resolution to customer issues, providing excellent service.
Great range of offers with helpful instant vouchers, making savings easy.
Efficient and professional customer service, resolving problems promptly.
Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.
Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.
Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.
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Showing 101-110 out of 2903
G
Grace
01/03/24
Really pleased with the service i…
Really pleased with the service i received from Zhivko, Martin and Petya, the issue i raised was resolved swiftly and efficiently with the outcome i was hoping for. Thank you team.
AV
Abhi Vithlani
01/03/24
Very responsive
Firstly that they were instantly available after usual work hours. They listened carefully to the issue and understood the problem. Thanks for being pragmatic and resolving the issue!
M
Michael
01/02/24
Prompt and efficient
They understood my problem ad responded efficiently and very promptly
AM
Anthony Morgan
01/02/24
Quickly resolved a refund request
Date of experience: January 03, 2024
TA
The Author
01/02/24
Definitely a fan.
I've been using Reward Gateway for a year now. In that time, I have saved about 750 pounds by using it for my weekly shop, buying white goods and things like internet offers. The auto loading pre-paid cards for stores like Sainsburys are really good.
NN
neil nancarrow
01/01/24
A small IT issue at reward gateway…
A small IT issue at reward gateway unfortunately said I had not purchased gift cards due to technical issue, so I re-purchased only to find they had all gone through. Help from the team enabled other cards to be cancelled and refunded in timely manner. Good work as would have been costly otherwise.
R
Rakib
12/21/23
I appreciate the prompt responses…
I appreciate the prompt responses received from customer service team, amazing service keep it up.
TG
Trevor Gillan
12/20/23
Customer Service
Excellent customer service when I encountered a problem recently. Prompt response much appreciated.
S
Sp
12/19/23
Amazing 27/4 helpline
Amazing 27/4 helpline. Thanks to Mariela and Elena. My issue was resolved before 24hrs.
C
customer
12/18/23
great experience
great experience with Angela G who helped me with a refund, which was picked up very quickly after i made a query. great app with really good rewards.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
