9.4
Spot Score
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Reward Gateway offers custom pricing plan
Reward Gateway's app has shown to be a valuable tool for many users, offering significant savings and a wide range of discounts. Users have reported saving substantial amounts, with one user mentioning saving over £340 and finding the discounts to add up quickly. The app also provides a variety of offers and excellent customer service according to multiple users ...Read more
Quick response and resolution to customer issues, providing excellent service.
Great range of offers with helpful instant vouchers, making savings easy.
Efficient and professional customer service, resolving problems promptly.
Easy-to-use platform for accessing discounts, benefits, and reward statements, enhancing the employee experience.
Lack of clarity on refund policies and processes, leading to confusion and dissatisfaction with returns.
Issues with certain vouchers not functioning properly or being non-refundable, causing frustration and financial loss for users.
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Showing 91-100 out of 2903
DK
Dorthe Knight
01/20/24
Kevin and Angela have been wonderful
Kevin and Angela have been wonderful. However, it was tricky to find the chat as the support pages were not giving the right instruction.
P
Pauline
01/17/24
E-gift card
Quick to respond and following checks the advice they gave worked.
C
Consumer
01/16/24
I made a mistake with a gift card order…
I made a mistake with a gift card order and Reward Gateway went the extra mile to sort it out and arrange a refund for me - all within about an hour of requesting it. Much appreciated.
C
Claire
01/16/24
Excellent customer service with regards…
Excellent customer service with regards to a refund.
D
Dave
01/15/24
All's well that ends well
Good that the voucher was recovered but must be an easier way of storing them.
D
Dave
01/15/24
All's well that ends well
Good that the voucher was recovered but must be an easier way of storing them.
BL
beth lyes
01/10/24
Awful customer service
Awful customer service, been using the app for years and never had an issue until today. Topped up a reloadable card, money didn’t go on and it remained it basket, tried again same thing happened. However my bank now has 2 pending transactions for a large sum of money! Absolutely impossible to talk to someone, the live chat was not very helpful- told they would pass it to the team and someone would get back to me in a week. I now have a very large amount of money pending in my account but ...
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JR
Jennifer R
01/08/24
"Awesome Tool"
What do you like best about Reward Gateway? This system allows employees to feel valued and important in their job roles! What do you dislike about Reward Gateway?
VA
Vincenzo A
01/07/24
BEWARE SCAMMERS!!!
BEWARE SCAMMERS!!! got a cashback from one of their offer for Surfshark VPN from march 2023, paid out by them, was then after 9 months by 7.32£ due to a ''system issue'' nowhere in the t&c's is mentioned they are allowed to take the money back, hence, they are scammers
J
Joe
01/07/24
Cashback rejected every time. Don't trust.
Through my work, we have access to this service and the supposed deals on offer. I have made 3 large purchases through the system in order to get the promised cashback, however on all 3 purchases the cashback has taken months to process and all have been rejected. On appeal one was paid, but I shouldn't have to do this. I get access to various companies websites through a special staff portal (which I wouldn't be able to access on a non-work laptop), so to suggest I haven't used the correct ...
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