ReviewTrackers Reviews in May 2025: User Ratings, Pros & Cons

A Tremendous Value

What do you like best? A tremendous value for the price for what the platform is able to do. Their team is incredibly responsive, in tune with what their consumers are asking for and striving to exceed expectations at every turn. What do you dislike? It would be fantastic to be able to reply directly from the platform to the various sites where reviews are posted and be able to designate a workflow for teams with multiple team members and track efficiency in response times. What ...

Highly Recommend

What do you like best? The visual display of data is SO easy to read and digest! The swift customer service is incredible! It's great to have a direct contact that we can submit feature requests to. What do you dislike? One feature that I'd like to see is automation for reports so that I can designate a date that certain reports will be pulled and e-mailed to me versus manually pulling them. Recommendations to others considering the product Robust offering. We're looking forward ...

Review Trackers for Others

What do you like best? I do like that it gives each company the opportunity to put all of your review outlets in one place. Because of that, you are able to monitor and see what is happening across the board. There are SO many review applications and outlets, this is a great way for a company to look at their own marketing efforts and where they could spend a little money on advertising with these applications. What do you dislike? As a person who works in the marketing industry for a ...

Review Trackers has changed our interaction with the public

What do you like best? A low cost way to see and interact with your customers and their thoughts about your experience. It's been so great to get the daily emails and see customer service trends and overall has had an impact on our operations. We own and manage several large restaurants so as you can imagine having quick responses to our customers reviews was next to impossible. What do you dislike? Honestly, I haven't found anything that I don't like. The service is exactly as ...

Great tool and awesome customer service

What do you like best? ReviewTrackers quite obviously helps us keep track of our online reviews-which is awesome! Though, on top of this I LOVE their amazing customer service. They truly care about the consumer and how I interact with their site. They keep me up to date on any improvements they may be making to make my experience better, and they even take my suggestions into consideration. It's truly a pleasure to work with them. What do you dislike? The only thing I could say that I ...

Review Trackers is an Awesome Tool!

What do you like best? I love the ease of use and functionality we have with Review Trackers. I like that we can set up different locations for an individual business; and, as an agency, alter that use to create templates for different clients. Review Trackers is a great tool for reputation management and has made it a lot easier to show our customers and clients how their review history has changed and how important it is to pay attention to the review process in general. What do you ...

Review Trackers Review

What do you like best? Review trackers has been a great way to track what our patients are saying. It also has allowed us to easily request reviews from patients who have had a great experience with our office. We also sometimes have patients that don't know the best place to leave their reviews, and with ReviewTrackers we are able to direct them to credible review sites with ease. Ultimately, it has really helped us increase our online traffic & website views. The dashboard also makes it ...

Great Product & Customer Service!

What do you like best? I work with approximately 20+ properties each with several venues - it would be impossible to read & respond to each review individually on each site. ReviewTrackers helps our work flow from start to finish when it comes to our Reputation Management. It's also wonderful that the ReviewTrackers staff will seek out and find existing listings for each of our venues for us! What do you dislike? I wish that ReviewTrackers added some social features such as social ...

Review Trackers is a great tool with an even better staff to work with!

What do you like best? Having the peace of mind knowing that we can get notifications from across the Internet from one platform, rather than missing notifications across all platforms. The review request feature is amazing, It is helping turn our online reputation around. I also LOVE LOVE LOVE working with Crystal! She is an amazing gal, that is more than willing to help me with whatever I ask. What do you dislike? It would be great if the review request emails could be personalized. ...

Excellent review tracking system for small and large scale business.

What do you like best? I have been using this product in correlation with our reputation management program. The system accurately reports reviews to my email each morning notifying me about Google plus, Facebook, Yelp, and a large number of other industry specific review platforms like Edmunds.com or Cars.com. What do you dislike? There has been a few rare occasions where reviews come in later then expected (over 72 hours. I would say that this is a very rare event and that over 95% ...