ReviewTrackers Reviews in June 2026: User Ratings, Pros & Cons

Great site, great dashboard, incredibly user-friendly!

What do you like best? Review Trackers is easy to use, and I love the custom reports you can create with just a few clicks. What do you dislike? Location performance page can't be exported. What business problems are you solving with the product? What benefits have you realized? Insight into the customer base in every community Westfield Shopping Centers are located. RT is a great touch point for customer feedback and insight as to how we can improve the guest experience, and it's ...

ReviewTrackers has made keeping up with our business's online reputation much easier

What do you like best? dashboard is very intuitive and the customer service is extremely responsive. What do you dislike? Wish they'd notified users of recent upgrades made ahead of time. But they were upgrades to the platform so that's good and they were very helpful when I asked about it. What business problems are you solving with the product? What benefits have you realized? Monitoring, managing, and leveraging our online reputation.

Convenient

What do you like best? Review Trackers allows me to answer and monitor all reviews from several different channels for 300+ locations. I can't imagine trying to track all reviews without them being housed in one handy area. What do you dislike? Reporting. I wish there were more options. Recommendations to others considering the product It would be very helpful to be able to customize reporting. Maybe more options? What business problems are you solving with the product? What ...

Pure Perfection

What do you like best? The app and website are both incredible intuitive, and the most useful information that I need when reviewing reviews are always available in simple, effective charts and reports. Plus you're able to respond to the review straight from the website, increasing my engagement with customers and decreasing the amount of time I spend on tracking reviews. What do you dislike? Honestly, I don't have any qualms with ReviewTrackers. Because the reasons I use it are ...

Monitor Your Reviews with ReviewTrackers

What do you like best? The algorithm that automatically responds to positive reviews on Facebook and Google What do you dislike? We have multiple venues, I'd like to be able to receive a report daily that tells me which venues have reviews that need to be responded to Recommendations to others considering the product It is worth the investment to keep on top of all your online reviews. Not just to respond to them but to be able to see everything your customers are saying. You can ...

Perfect fit for our needs

What do you like best? We checked with other review aggregate companies, but for our needs, ReviewTrackers was the best. Their platform is easy to use and provides us with all the tools we need to see all our reviews in one spot. They make it easy to respond to our member's reviews and reporting is a breeze. It helped us to free-up A LOT, and who doesn't need more time? What do you dislike? The only area where they can improve is to add review updates. If a member updates their review, ...

Review Trackers Saves Us Time

What do you like best? Review trackers helps to make a time-consuming task more efficient. The platform is comprehensive, easy to navigate, and organized. What do you dislike? It could be easier to add companies to the platform. What business problems are you solving with the product? What benefits have you realized? When managing reviews for multiple companies, having a platform like Review Trackers helps to make the process simple and quick. The reports especially come in handy! ...

Great Company, Great Product!

What do you like best? They have a fantastic customer support team, and their product consistently meets performance and feature expectations. What do you dislike? There is really not much to dislike as a ReviewTrackers partner! What business problems are you solving with the product? What benefits have you realized? ReviewTrackers helps our company effectively provide comprehensive solutions for our customers.

Easy to use and feature rich

What do you like best? That the setup of tracking URLs is done by the staff at ReviewTrackers and that you have the ability to add others if need be. What do you dislike? That you can only track one URL per site per location. So if you're tracking for a law firm with multiple attorneys you have to treat each attorney as a location. Recommendations to others considering the product Protecting online reputation and obtaining feedback is crucial. ReviewTrackers makes it easy. What ...

Easy to Manage Reviews

What do you like best? I really like that I can add managers with their own login and that they can set their account to get notifications when we get bad reviews. I also really like the reports that can be made which makes it easy to share with board members. What do you dislike? I don't like that I have to directed off of the site to respond to reviews. I wish there was a way that we could manage and reply to reviews without ever leaving the reviewtrackers website. Recommendations ...