9.4
Spot Score
Streamline your business with cloud-based POS.
Add to compare
Starts from $99/Month, also offers free forever plan
Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more
Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.
Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.
Log in Required to View Reviews
Filter results
Sort by :
Showing 541-550 out of 570
R
Raber
04/06/16
Barcode printer
The technician could have asked me early in the problem resolution whether I really needed to print the 12-digit barcodes or whether the 5-digit self-assigned barcodes were the only ones required. (The 12-digit barcodes from the manufacturer just won't squeeze onto 1-inch labels.)
BI
BSG Inc
04/06/16
Could use some more preparation.
The only thing I have to say is that if they were more prepared for what the consumer would ask, then it wouldn't be a problem. Also if they wouldn't have to run in a circle to get a simple answer then it would be 10x's better!
A
Ashoor
04/05/16
Great Product, and Excellent Support
We are happy to pick Revel as POS system for our Deli. 1- Excellent Product 2-Excellent Technical support. 3-Recomended to everybody.
C
Chris
04/05/16
Great Customer Service
Revel is always there when you need them, no matter what time of the day. They almost always solve the issue while you wait. When that isn't possible, they actually get back with you when they said they would.
LA
Lee Alexander, Northstar Stone
04/05/16
Amazing Service
We are a small established business that has grown out of its dinosaur methods. We did a lot of research for our POS options and I am so glad we decided to go with Revel. Not only are we able to develop a system that works best for our company's inventory, financial, and POS needs, but we are able to use our knowledge of our products to design a system that is efficient, relevant and affordable. This could not work without the amazing knowledge and service we receive from the support teams ...
Read more
T
Tina
04/05/16
I love the reports that can be generated in this system.
I am so happy to be able to get very clear reports on all of the things that make a business work. The ease at putting new products into the system is great.
PK
P. KIMMEL
04/05/16
Completely met our expectations.
POS equipment we ordered arrived complete, on time and in excellent condition.
B
Barbara
04/05/16
Revel Support
Have we had some problems with our Revel POS system? Of course we have. The fact of the matter is that there are problems with any and every system out there but one area where Revel excels is customer support. They actually answer their phone (rare these days) and immediately route the issue to a technician who works on it one-on-one with you. Does the problem always get resolved immediately? Usually, but not always. But do know that they don't stop working on it until it is resolved to ...
Read more
L
Lewis
04/05/16
Much improved!
The new group servicing accounts is much better technically and in communicating. A problem that occurred weekly hasn't happened in months. Hopefully that wasn't a jinx. Nice change.
R
Rita
04/05/16
Winery
Help on the phone has been very good most of the time. Sometimes we have to wait too long to get someone to answer our tech question!
