9.4
Spot Score
Revel Systems Reviews in June 2026: User Ratings, Pros & Cons
Streamline your business with cloud-based POS.
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Starts from $99 / Month, also offers free forever plan
Revel Systems Reviews & Ratings
Spotsaas Editor’s POV
Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more
Revel Systems pros and cons
Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.
Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.
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Showing 531-540 out of 570
D
Dave
05/08/16
Corrupt database and very poor customer service.
Our daily sales reports change randomly, sometimes within minutes of printing out the previous report for no explainable reason. We have random sales appearing on our POS sales screen - sales that we did not enter. Customer support is difficult to understand, does not understand our process, repeatedly doesnt follow through with offers to call us back, and has even suggested we need to "Wait while we read the manual." We hope to transition away from this expensive and yet non-functional POS ...
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D
Dave
05/08/16
Corrupt database and very poor customer service.
Our daily sales reports change randomly, sometimes within minutes of printing out the previous report for no explainable reason. We have random sales appearing on our POS sales screen - sales that we did not enter. Customer support is difficult to understand, does not understand our process, repeatedly doesnt follow through with offers to call us back, and has even suggested we need to "Wait while we read the manual." We hope to transition away from this expensive and yet non-functional POS ...
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W
William
05/06/16
Top Notch Company
revel is sure enough company to be reckoned with I appreciate all the help, and knowledge they have.
KO
Ken ota
05/05/16
Best pos ever
Everything easy to use it . No need training to cashier . Everything visually . Good inventory system . Low cost install . Good piece monthly fee . No internet still made transaction .
K
Karen
05/04/16
Great resolution to any technical issues
Extremely helpful in resolving issues with quick response time
B
Bill
05/02/16
VIP Onboarding
The VIP Onboarding is certainly the best way to go into this system and contributes to an easy transition.
D
Daniel
05/02/16
Revel POS works!
Functional and customizable! Support staff helpful and follow through with any issues. Tech department are committed to making the system work for you!
S
Suzanne
04/07/16
Very pleased!
I find this system easy to use and a great improvement over our last system. Onboarding was easy and they helped every step of the way.
HA
Hasan Azawi
04/06/16
Great Job
Very helpful staff , fantastic job
BI
BSG Inc
04/06/16
Could use some more preparation.
The only thing I have to say is that if they were more prepared for what the consumer would ask, then it wouldn't be a problem. Also if they wouldn't have to run in a circle to get a simple answer then it would be 10x's better!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].