9.4
Spot Score
Streamline your business with cloud-based POS.
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Starts from $99/Month, also offers free forever plan
Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more
Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.
Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.
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Showing 511-520 out of 570
B
Ben
08/30/16
Not for Table service environments!
Revel POS has been a constant disappointment since we had the system installed about 2 months ago. Poorly designed, untrained customer support and frequent technical issues have created an added headache during a restaurant opening. What once may have been a competitive product has been left in the dust by the likes of Breadcrumb and Toast. WARNING! Look elsewhere for your ipad based POS.
J
Jackie
08/27/16
Excellent customer service
I am not the most tech savvy person so I spent a lot of time on the phone with support when we first received the system. They were able to answer all my questions and when my support rep. did not know a question a manager quickly answered the call and helped get me set up as quickly as possible.
J
Jackie
08/27/16
Excellent customer service
I am not the most tech savvy person so I spent a lot of time on the phone with support when we first received the system. They were able to answer all my questions and when my support rep. did not know a question a manager quickly answered the call and helped get me set up as quickly as possible.
J
Jose
08/22/16
The Cloud seems to be the Future of Point of Sale Systems
Excellent cloud system, and there is no need for local servers. The side I like the most from Revel is the Technical Support team. No matter what time or day it is, there will always be someone that will be able to help you with any issues. Highly customizable, from the main screen at the POS to the Digital Monitor Boards. Totally worth it!
J
Jose
08/22/16
The Cloud seems to be the Future of Point of Sale Systems
Excellent cloud system, and there is no need for local servers. The side I like the most from Revel is the Technical Support team. No matter what time or day it is, there will always be someone that will be able to help you with any issues. Highly customizable, from the main screen at the POS to the Digital Monitor Boards. Totally worth it!
L
Lawrence
08/19/16
So far my experience has been great.
Date of experience: August 20, 2016
L
Lawrence
08/19/16
So far my experience has been great.
Date of experience: August 20, 2016
D
David
08/16/16
EXCELLENT
I LOVE THE SYSTEM. VERY USER FRIENDLY AND EXCELLENT CUSTOMER SERVICE.
D
David
08/16/16
EXCELLENT
I LOVE THE SYSTEM. VERY USER FRIENDLY AND EXCELLENT CUSTOMER SERVICE.
D
Dipak
08/09/16
Easy to use POS but high upfront and monthly fees.
The sales person was very charming and later we learned the limitation of the way system integrates and the total cost involved the hard way. We had to purchases all new equipment from Revel at a high markup and the small iPad screens were way too small to work in the real work environment and had to return them and get the larger screens. It took us over a month and half to rectify all the equipment related issues as the sales person "oversold" the capabilities and we ended up spending 40% ...
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