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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

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Showing 421-430 out of 570

P

Pietro

04/06/17

5 out of 5

Reliable, easy, efficient.

No disruptions, lots of functions to run your business efficiently. Hope they will also assist in taking business to the next level. I have already recommended it to several people.

R

Rachel

04/06/17

5 out of 5

Very easy to use

Very easy to use. The best part was the training we received. It was easy to understand, flexible with the times and schedule. I really appreciated the patience with us during the training process too.

K

Kathleen

04/05/17

5 out of 5

Revel Systems has been a very user …

Revel Systems has been a very user friendly POS system to setup and use for our retail store. Good inventory control system with all the control features in one package - purchase orders, matrix inventory, employee timesheets, customer sales reports, and product and vendor sales reports.

N

Nima

04/05/17

5 out of 5

BEST EXPERIENCE I'VE EVER HAD WITH POS …

BEST EXPERIENCE I'VE EVER HAD WITH POS SYSTEM AFTER WE DISAPPOINTED WITH MICROS.

P

Pat

04/05/17

4 out of 5

The support system is terrific

The support system is terrific. A live person always answers no matter what time it is and always solves the issue.

P

Pat

04/05/17

4 out of 5

The support system is terrific

The support system is terrific. A live person always answers no matter what time it is and always solves the issue.

S

Sandy

04/03/17

4 out of 5

Revel has changed our inventory and …

Revel has changed our inventory and really is a great system. Still have the little hiccups now and then. When it's a quick fix it's a great quick fix... some growing pains still and when it's a bad fix... it has taken days at some point. The staff in technical support are outstanding.

S

Sandy

04/03/17

4 out of 5

Revel has changed our inventory and …

Revel has changed our inventory and really is a great system. Still have the little hiccups now and then. When it's a quick fix it's a great quick fix... some growing pains still and when it's a bad fix... it has taken days at some point. The staff in technical support are outstanding.

JP

John Pasternack

03/31/17

1 out of 5

Poor after the sales

Poor after the sales, weak support staff. Over priced.

CF

Chris Floridian

03/30/17

1 out of 5

I'm giving REVEL one star NOT because …

I'm giving REVEL one star NOT because of REVEL's POS but because I want to warn anyone buying this system to NOT Finance their system with "Time Payment" of Burlington who they do their financing with. The agreements they use allow them to make up terms after your first couple payments. I started getting new amounts billed to my credit card. I contacted "Time Payment" to ask what they were and the agent kept saying "Taxes" read your contract as if I were ignorant to the fact. I simply ...

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