9.4
Spot Score
Streamline your business with cloud-based POS.
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Starts from $99/Month, also offers free forever plan
Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more
Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.
Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.
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Showing 411-420 out of 570
A
Adam
05/15/17
Revel Has changed my business …
Revel Has changed my business completely! i can now see all my profit and everything i need to help my business thrive.The Ipad register is easy to use and train my employees. The best part in the tech support they are available 24/7 and have helped my with every question i have. I they didnt know the answer they would cal me back right away to help me fix the issue. Thank you Revel Adam Up in smoke shop Kingman Arizona
JJ
Josh Johnson
05/15/17
Proceed with caution!
Revel boasts about upgrading their system every couple of months with new features and better performance. But, when their system doesn't perform the way it should they are slow to provide fixes. We recently had a problem with Revel's inventory management system not providing accurate information. It was showing many of our products out of stock or with inaccurate quantities. After spending countless hours on the phone with tech support they finally told us that this was a known issue but ...
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Lamya
04/19/17
Making business easier and more fun!!!
Date of experience: April 20, 2017
B
Brian
04/19/17
Poor customer relations
To begin, I signed a contract knowingly, and this is not a reflection of that contract. It is more about how they have handled contacting me both in selling me and in my recent inquire into 1. Billing and 2. My hopes of pausing the contract. When I contacted them, the rep was easy to understand and seemed helpful enough to get my message to the right department(s). He told me billing would email separately from customer relations to address each issue. The next day I got an email, saying ...
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J
Jason
04/18/17
I love the way I can keep track of …
I love the way I can keep track of stock with this system. And the integrated scales.
J
Jackie
04/17/17
Revel Point Of Sale
Wonderful system for point of sale! Highly recommend
LS
Luis Salazar
04/15/17
Best POS I have seen
I have tried several systems and have adviced and consulted many SMB about them. I find Revel to be a very robust platform with no compromises. It is really an Enterprise level system, that can be accessible to almost anyone. The strongest part is a virtually "maintenance free" 24/7 up and running platform. The savings on ITS staff alone, more than pay for it. Forget about servers, sync, maintenace, install... Those are words of the past. Focus on managing your business, not your system
LK
Laura Kramer
04/12/17
Top Notch!
I have now been using the REVEL System now for 6 months. I love it! It gives me everything I need as far as a POS Systems go. I like the most is the customer service! My rep Ryan McMichaels is the BOMB! He knows everything there is about this system. Any quick fixes, it's handled immediately. Product, service top notch!
F
Foodie
04/12/17
This POS was not working for me
This POS was not working for me. It was a nightmare from the beginning as my membership was misplaced and therefore couldn't get me in for on-boarding. Extremely frustrating and unacceptable. Then Revel team screwed up my POS somehow, I spent over 120 man hours inputting everything into the system and had to redo it again. It was awful.
JA
Jody Ann
04/10/17
Have been looking forward to start …
Have been looking forward to start using the new system but alas since saying "YES" to Revel we have not heard anything. I have messaged, emailed and rang the sales person I dealt with but to no avail, the sales person knew I was looking to commence immediately but obviously no care after the sale as such!! Disappointing start Revel!!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
