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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

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Showing 371-380 out of 570

B

Brooke

08/03/17

4 out of 5

Fantastic product ..

Fantastic product ... customer service department needs some work

B

Brooke

08/03/17

4 out of 5

Fantastic product ..

Fantastic product ... customer service department needs some work

A

Amy

07/31/17

5 out of 5

So glad we chose the Revel point of …

So glad we chose the Revel point of sale system when starting up our new business. Dealing with them has been a great experience! They've "held my hand" every step of the way and quickly and effectively addressed our questions. I couldn't be more pleased with the system or the service we have received.

N

NA

07/31/17

1 out of 5

Using the system information for cloud …

Using the system information for cloud bases is okay but at the moment , it's not made for really fast food service . Slow paced business it's could be great but for a fast paced fast food it truly isn't the best fit .

N

NA

07/29/17

5 out of 5

So many cool features.

Date of experience: July 30, 2017

N

NA

07/27/17

5 out of 5

Love their service

Love their service. They have the best support system which is a big reason I chose this POS provider.

M

Margaret

07/27/17

5 out of 5

Still happy after 1full year

Have had very few issues with our Revel system. Any time we've had a problem, the tech team has solved the issue promptly . I have never had a bad interaction with any of the support techs. After more than one year with Revel, I'm still very happy with our experience.

R

Rita

07/27/17

5 out of 5

Fantastic and Knowledgeable People

Every time we have experienced any issue, the people at Revel are able to resolve it quickly and efficiently.

K

Keith

07/27/17

4 out of 5

Very comprehensive system

Very comprehensive system. While it's a bit more configuration than some of the other offerings in the iPad space the depth of capability is considerably better. Revel will continue to grow with us, which is good piece if mind for my business. Support has also been great and responsive.

K

Keith

07/27/17

4 out of 5

Very comprehensive system

Very comprehensive system. While it's a bit more configuration than some of the other offerings in the iPad space the depth of capability is considerably better. Revel will continue to grow with us, which is good piece if mind for my business. Support has also been great and responsive.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].