spotsaas-logo
Get Listed

9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

Add to compare

Starts from $99/Month, also offers free forever plan

Request a Quote

Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 361-370 out of 570

C

Customer

08/22/17

4 out of 5

Revel has been a great system for our …

Revel has been a great system for our small business. We have at times had issues with service call follow ups and help on the customer service end, but overall, happy with the system.

C

Customer

08/22/17

4 out of 5

Revel has been a great system for our …

Revel has been a great system for our small business. We have at times had issues with service call follow ups and help on the customer service end, but overall, happy with the system.

NR

Niki R

08/22/17

3 out of 5

We are on the cutting edge of the …

We are on the cutting edge of the medicinal cannabis industry in California. We are constantly sending work requests that will improve and benefit many businesses like us in our industry. I would love to be in closer contact with developers, as some of the suggestions for improvements are worthy of a real dialogue. Most importantly reports that use CRM Customer Groups to report Best Sellers. We use our customer groups to hold Patient Diagnosis... so to be able to click on the Cancer group ...

Read more

NR

Niki R

08/22/17

3 out of 5

We are on the cutting edge of the …

We are on the cutting edge of the medicinal cannabis industry in California. We are constantly sending work requests that will improve and benefit many businesses like us in our industry. I would love to be in closer contact with developers, as some of the suggestions for improvements are worthy of a real dialogue. Most importantly reports that use CRM Customer Groups to report Best Sellers. We use our customer groups to hold Patient Diagnosis... so to be able to click on the Cancer group ...

Read more

R

Ryan

08/16/17

4 out of 5

overall a very easy to use

overall a very easy to use. very easy for staff to learn to use. the only thing I wish the accounts receivable part was more developed so you can receive payments and view ar balances

R

Ryan

08/16/17

4 out of 5

overall a very easy to use

overall a very easy to use. very easy for staff to learn to use. the only thing I wish the accounts receivable part was more developed so you can receive payments and view ar balances

T

taylan

08/15/17

1 out of 5

The system is fine but customer service …

The system is fine but customer service is terrible specially after you paid and signed for it,

A

Amy

08/10/17

5 out of 5

Technical support

Revel's technical support is always there when I need it. There support always helps me solve issues that arise on a day to day basis.

J-

Jill - Diamond Jill's

08/10/17

1 out of 5

I am still waiting for the email with …

I am still waiting for the email with bar codes so I can get our Bluetooth scanner set up. One of my employees was on the phone for over an hour and was disconnected twice and then was told to call back and the issue was not fixed.

N

Noel

08/07/17

5 out of 5

Kudos to Revel Systems

With no experience with POS, Revel Systems made it very easy for me from the planning stages to the finish product.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].