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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

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Showing 251-260 out of 570

AM

Asia Market Restaurant

03/21/18

5 out of 5

Great system real time system

Great system real time system , software is easy to use with my employee.

AU

Anonymous User

03/20/18

3 out of 5

"Revel POS"

What do you like best about Revel Systems? Ease of use. Reporting is easily pulled and trackable. Discounts and customer formatting is decent. What do you dislike about Revel Systems?

AU

Anonymous User

03/20/18

3 out of 5

"Revel POS"

What do you like best about Revel Systems? Ease of use. Reporting is easily pulled and trackable. Discounts and customer formatting is decent. What do you dislike about Revel Systems?

WO

Waste of time

03/15/18

1 out of 5

Not a good experience.

Date of experience: March 16, 2018

K

Kiano

03/13/18

3 out of 5

I just called couple weeks ago to fix…

I just called couple weeks ago to fix our system and we couldn't fix that over the phone and finally I asked to send someone to fix that but the gentleman over the phone told me it takes couple weeks to send someone to fix the systems. I believe based on my experience with other companies something like this should fix so quickly. Also I'm offering you to add some more tools like: As a manager sometimes I have some massages for employees and I want to let them know before they start to work ...

Read more

K

Kiano

03/13/18

3 out of 5

I just called couple weeks ago to fix…

I just called couple weeks ago to fix our system and we couldn't fix that over the phone and finally I asked to send someone to fix that but the gentleman over the phone told me it takes couple weeks to send someone to fix the systems. I believe based on my experience with other companies something like this should fix so quickly. Also I'm offering you to add some more tools like: As a manager sometimes I have some massages for employees and I want to let them know before they start to work ...

Read more

J

Juliana

03/05/18

5 out of 5

Revel streamlines and simplifies solutions for businesses

Revel is a top-notch service that has thought through how to streamline and simplify business needs for POS, Inventory Management, Employee Management, and CSM. I shopped around several companies and products looking for a fully customizable solution for the aforementioned needs, and REVEL delivered all of them in one suite. Josh Goodman was helpful, friendly, knowledgeable, and transparent. They are doing a great job at taking a complicated process and making it as easy as possible on the ...

Read more

J

Jake

03/04/18

3 out of 5

New Revel Customer

We are new to Revel and hope everything goes well. After the initial purchase, we were flooded with different emails and timelines are longer than told when purchasing. Would be nice to have more personal interaction for onboarding.

J

Jake

03/04/18

3 out of 5

New Revel Customer

We are new to Revel and hope everything goes well. After the initial purchase, we were flooded with different emails and timelines are longer than told when purchasing. Would be nice to have more personal interaction for onboarding.

J

Jake

03/03/18

5 out of 5

High quality product

High quality product, talented salesperson/ppl and well branded.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].