Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

More stable than our previous POS

More stable than our previous POS. Many features and support improving.

I love this system

I love this system. The only thing that I notice as a problem is when you input the prices on the inventory page it doesn’t update on the product page. Also the fact that you have to manually put the cost of each item in when making a purchase order.

Functional, but far from ideal.

Functionally, it works for most things we need and very rarely has caused a disruption during operations. However, it severely lacks in things we want. We have yet to receive upgrades for tap to pay and chip & pin, as we were assured were on their way when we initially agreed to use Revel (over 1 1/2 years ago). It is also lacking in the CRM function, not allowing for simple features like expiration dates. Reporting is also not straightforward, as EOD reports do not adjust for returns and ...

Functional, but far from ideal.

Functionally, it works for most things we need and very rarely has caused a disruption during operations. However, it severely lacks in things we want. We have yet to receive upgrades for tap to pay and chip & pin, as we were assured were on their way when we initially agreed to use Revel (over 1 1/2 years ago). It is also lacking in the CRM function, not allowing for simple features like expiration dates. Reporting is also not straightforward, as EOD reports do not adjust for returns and ...

Revel Systems POS

Excellent system, would buy again

We tried to try Revel but it was…

We tried to try Revel but it was terrible. Revel never completed entering our menu which I paid for. Their follow up was non existent, customer service was also bad. No one made sure our system was fully complete so we actually never used it. All up I paid $1600 and then I was not given a refund. All I can say is I was and am very dissatisfied. Update- I never bought hardware from you, all the hardware is Pre-existing. The refund you cave me was Insignificant compared to what I had ...

good

good, but we have not started work on it as yet, so can't say until I really see it fully.

"Everything a Small Business Needs in One Basket"

What do you like best about Revel Systems? The backend management console makes it easy for me to manage the POS in stores without having to be there in person.

search button problematic

I just have one question. Why is there an information button next to the search button in the top right corner? Everyone at our restaurant uses the search button and not necessarily the menu options, but we are always accidentally pushing the ‘question mark’ instead of the ‘magnifying glass’ I might ask that you move the magnifying glass all the way to the right (aka swap it with the ‘question mark’) and give it some space from the other buttons on the left so that pressing it is less of ...

A Poke POS

Excellent experience , very professional and punctual