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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

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Showing 211-220 out of 570

B

Brian

09/27/18

5 out of 5

I have enjoyed using Revel in our…

I have enjoyed using Revel in our organic food store. We are a small grocery store and the system runs great. My employees can pick up how to use it fast and understand how to run the basic functions right away.

E

Eric

09/27/18

1 out of 5

Don't be fooled!

They would spend a lot of time with you and promise a lot of things before you pay them. However, after you paid them, the after sales services are almost non-existent and the promises just never happened. The CS is as clueless as it gets but they charge you a lot for them. This is by far THE WORST pos company we've ever used!

E

Ergo

09/26/18

1 out of 5

Don't be fooled!

They would spend a lot of time with you and promise a lot of things before you pay them. However, after you paid them, the after sales services are almost non-existent and the promises just never happened. The CS is as clueless as it gets but they charge you a lot for them. This is by far THE WORST pos company we've ever used!

AU

Anonymous User

09/21/18

5 out of 5

"Great POS system for office"

What do you like best about Revel Systems? Very easy to use by anyone in the office. Minimal training is required What do you dislike about Revel Systems?

LA

Lori A

09/21/18

5 out of 5

"best way to check out patients"

What do you like best about Revel Systems? the revel system makes it easy for me to produce orders for patients where it is line item and i can see all payments and discounts.

J

Jayce

09/19/18

4 out of 5

People are great! Better go thru ALL the training!

People are great, but it can get complicated, where you may have an option set, but be una are there are five other places you have to set up and activate before you can accomplish what seemed to be a simple task. Granted we did not go through the proper training due to reorganization at the same time.

D

Dave

09/13/18

4 out of 5

System easy to use and reliable

System easy to use and reliable. Also, support always responsive and helpful. Would recommend Revel.

CH

Courtney H

08/28/18

4 out of 5

"Revel is Effective "

What do you like best about Revel Systems? I like how there are pictures for the products. What do you dislike about Revel Systems?

VC

Victor Cruz

07/31/18

3 out of 5

We Moved from Revel to Square

We just Switched over from Revel to Square even though we knew we were getting into a product that was considerably less robust and not as well rated. The move was pursued by our store staff who consistently felt revel customer service was not listening or did not take give needs appropriate consideration. I reluctantly agreed to make the change, which I considered temporary as I figured Revel would eventually prove to be the better product. On the first day revel was turned off, they ...

Read more

VC

Victor Cruz

07/31/18

3 out of 5

We Moved from Revel to Square

We just Switched over from Revel to Square even though we knew we were getting into a product that was considerably less robust and not as well rated. The move was pursued by our store staff who consistently felt revel customer service was not listening or did not take give needs appropriate consideration. I reluctantly agreed to make the change, which I considered temporary as I figured Revel would eventually prove to be the better product. On the first day revel was turned off, they ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].