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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

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Showing 201-210 out of 570

J

Jason

10/30/18

4 out of 5

Revel customer since 2015

Revel has been a very reliable POS for us. It has proven reliability in our permanent locations as well as our temporary locations.

JM

Joshua Morey

10/30/18

4 out of 5

High quality POS

Product is capable and straightforward to use. Support is excellent. New features are rolled out regularly. Some functions that I'd consider core require additional subscription fees. Overall, we're happy with Revel

C

Cindy

10/30/18

4 out of 5

System works great with very rare…

System works great with very rare interruptions. Customer service is helpful when you have the occasional problem or question.

U

Unknown

10/30/18

3 out of 5

Fees are to high and the sistem is good…

Fees are to high and the sistem is good but no the equipment I have 5 restaurants with revel and the tables will explode this kind of tablets doesn’t work for busy restaurants I think are ok for nail shops or boutiques..

S

Sylvia

10/30/18

3 out of 5

Support is terrible

The system is good, the support is not. You have to wait for ever some time days for they to answer and help you. They really need to work in this, when you are managing a restaurant and have problems, you need to have some one in the other line ready to help you. This is the difference between Aloha and Revel.

U

Unknown

10/30/18

3 out of 5

Fees are to high and the sistem is good…

Fees are to high and the sistem is good but no the equipment I have 5 restaurants with revel and the tables will explode this kind of tablets doesn’t work for busy restaurants I think are ok for nail shops or boutiques..

S

Sylvia

10/30/18

3 out of 5

Support is terrible

The system is good, the support is not. You have to wait for ever some time days for they to answer and help you. They really need to work in this, when you are managing a restaurant and have problems, you need to have some one in the other line ready to help you. This is the difference between Aloha and Revel.

SJ

Siljo James

10/29/18

4 out of 5

Good system to work with.

Good system to work with.. for biginers seems complicated but once start using and learn how things work in revel makes it more easier. Supporters are there available to help in any situation.

T

Teck

10/09/18

5 out of 5

Great service and prompt response

Great service and prompt response. Used them 3 years. No problem at all.

A

Anonymous

09/30/18

1 out of 5

Revel is the worst program with the…

Revel is the worst program with the worst customer service ever.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].