9.4
Spot Score
Revel Systems Reviews in June 2026: User Ratings, Pros & Cons
Streamline your business with cloud-based POS.
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Starts from $99 / Month, also offers free forever plan
Revel Systems Reviews & Ratings
Spotsaas Editor’s POV
Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more
Revel Systems pros and cons
Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.
Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.
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Showing 191-200 out of 570
NH
Nazim Habib
10/31/18
Too many problems & not integrate with…
Too many problems & not integrate with all camera systems
P
Peg
10/31/18
Always responsive, helpful & professional
We’ve been using Revel Systems for going on 3 years & couldn’t get along without their 24 hour help line. We’re not the typical customer but a small campground so we don’t have a “system admin” person as such. Revel staff was wonderful in helping us setup our POS & has always been willing to help with every issue we’ve had. They often have provided alternative/easier methods to resolve problems which we are very grateful for. Keep up the good work. My 4 stars is because there are minor ...
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A
Amy
10/31/18
Revel Systems is accountable when…
Revel Systems is accountable when something is not working as expected and the system is consistently reliable.
C
Cindy
10/30/18
System works great with very rare…
System works great with very rare interruptions. Customer service is helpful when you have the occasional problem or question.
U
Unknown
10/30/18
Fees are to high and the sistem is good…
Fees are to high and the sistem is good but no the equipment I have 5 restaurants with revel and the tables will explode this kind of tablets doesn’t work for busy restaurants I think are ok for nail shops or boutiques..
A
Abraham
10/30/18
Quick to answer calls
Quick to answer calls. No long waits like most POS companies. Very efficient in getting problems solved. If they can't solve it they refer it to someone else who will return your call within 10 minutes or solve the issue and let you know via email.
L
Lhey
10/30/18
Revel has a team of people who are all…
Revel has a team of people who are all knowledgeable and friendly. Easy to work with. They all resolve questions and issuea in a timely manner with follow-up calls or emails to ensure you got the help you need. Thank you all for helping me with my POS.
PS
Paul S from California
10/30/18
I have been a customer for over 4 years…
I have been a customer for over 4 years and Revel is there 24/7. They can answer all questions quickly and to the level you can understand. The reports are very helpful along with the every night emailing of the reports you which to receive.
J
Jason
10/30/18
Revel customer since 2015
Revel has been a very reliable POS for us. It has proven reliability in our permanent locations as well as our temporary locations.
SI
Steve in Sacramento
10/30/18
software is great
software is great! The payment gateway (Freedom Pay) took more than a month to get set up - total nightmare - but now that it's set up it's all good. Software can do almost anything. sales reports are the big fix that we need. support is great though - and you can handle almost anything on your own so you.dont need to constantly pay someone for help. Fix the gateway and add a report for sales and I'll change to 5 starts in a blink.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].