9.4
Spot Score
Streamline your business with cloud-based POS.
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Starts from $99/Month, also offers free forever plan
Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more
Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.
Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.
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Showing 191-200 out of 570
A
Amy
10/31/18
Revel Systems is accountable when…
Revel Systems is accountable when something is not working as expected and the system is consistently reliable.
P
Peg
10/31/18
Always responsive, helpful & professional
We’ve been using Revel Systems for going on 3 years & couldn’t get along without their 24 hour help line. We’re not the typical customer but a small campground so we don’t have a “system admin” person as such. Revel staff was wonderful in helping us setup our POS & has always been willing to help with every issue we’ve had. They often have provided alternative/easier methods to resolve problems which we are very grateful for. Keep up the good work. My 4 stars is because there are minor ...
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NH
Nazim Habib
10/31/18
Too many problems & not integrate with…
Too many problems & not integrate with all camera systems
L
Lhey
10/30/18
Revel has a team of people who are all…
Revel has a team of people who are all knowledgeable and friendly. Easy to work with. They all resolve questions and issuea in a timely manner with follow-up calls or emails to ensure you got the help you need. Thank you all for helping me with my POS.
CK
Cary Kelly
10/30/18
Revel is so easy to use and provides…
Revel is so easy to use and provides great tutorials for staff. Upgrades are always rolled out with notice and guidelines. The tech help team is amazing - very prompt and competent
J
Jimmy
10/30/18
Best software hands down
Best software hands down! Never had an issue with it and they always make things easier for your business! I would highly recommend to anyone that’s looking to better their software!!
A
Abraham
10/30/18
Quick to answer calls
Quick to answer calls. No long waits like most POS companies. Very efficient in getting problems solved. If they can't solve it they refer it to someone else who will return your call within 10 minutes or solve the issue and let you know via email.
PS
Paul S from California
10/30/18
I have been a customer for over 4 years…
I have been a customer for over 4 years and Revel is there 24/7. They can answer all questions quickly and to the level you can understand. The reports are very helpful along with the every night emailing of the reports you which to receive.
SI
Steve in Sacramento
10/30/18
software is great
software is great! The payment gateway (Freedom Pay) took more than a month to get set up - total nightmare - but now that it's set up it's all good. Software can do almost anything. sales reports are the big fix that we need. support is great though - and you can handle almost anything on your own so you.dont need to constantly pay someone for help. Fix the gateway and add a report for sales and I'll change to 5 starts in a blink.
J
Jason
10/30/18
Revel customer since 2015
Revel has been a very reliable POS for us. It has proven reliability in our permanent locations as well as our temporary locations.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
