9.4
Spot Score
Revel Systems Reviews in June 2026: User Ratings, Pros & Cons
Streamline your business with cloud-based POS.
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Starts from $99 / Month, also offers free forever plan
Revel Systems Reviews & Ratings
Spotsaas Editor’s POV
Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more
Revel Systems pros and cons
Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.
Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.
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Showing 171-180 out of 570
GS
George Sirmalenios
12/20/18
Revel Systems is the best
Revel Systems is by far the most advanced and comprehensive Restaurant management system as it is much more than a POS. Proper recipe control doesn't exist in POS.
M
Mike
12/20/18
Scheduling is very annoying and communication issues
Scheduling is very annoying and we have had a lot of communication errors between our pin pad and POS. Revel and Moneris have had many phone calls but we are still having communication issues.
M
Mike
12/20/18
Scheduling is very annoying and communication issues
Scheduling is very annoying and we have had a lot of communication errors between our pin pad and POS. Revel and Moneris have had many phone calls but we are still having communication issues.
AU
Anonymous User
12/13/18
"Not for Everyone"
What do you like best about Revel Systems? POS on tablet is intuitive and easy to use. What do you dislike about Revel Systems?
FF
Flatline Floors
12/11/18
Do not buy this system
Do not buy this system, if you have a retail business and use Quickbooks. They told me that Quick Books will update inventory directly with Revel but it doesn’t. You have to double enter everything. Revel cost me thousands of dollars trying to make it work. Don't waste your time and money. This is their response to my complaint. "We appreciate your feedback Jim and are sorry you were disappointed by the system. We wish you and your business the best." They can't even get my name correct.
J
January
12/05/18
Very user friendly and reliable
Very user friendly and reliable. Highly recommended.
E
Elizabeth
12/05/18
Revel was recommended to me when I was frustrated with a different System
Revel was recommended to me after the system I was using wasn't meeting my needs. Revel has the inventory tracking I need, the POS is easy to use, entering inventory is great, employee time monitoring is all GREAT. When there is an issue, the support is easy and quick. Glad I found Revel!
DA
Dave A
12/05/18
I haven't had much interaction with the…
I haven't had much interaction with the Revel staff, my rating is more based on the POS system itself. It is very straightforward and user friendly. The reporting capabilities are very good.
M
Monica
12/05/18
Love the system
Date of experience: December 06, 2018
S
Savas
12/04/18
The service is very timely and usually…
The service is very timely and usually rectifies the problem within hours if major and minutes if minor .
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].