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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in May 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

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Showing 161-170 out of 570

SG

Sanjeev Gubyad

01/01/19

5 out of 5

Revel System is excellent POS software…

Revel System is excellent POS software in modern era.

E

Eric

01/01/19

2 out of 5

Giving up

i wrote a short version of what happen with my POS but was told it was accusatory, it was, but isn't that what the review is for. or maybe we can only write the good reviews. Before you buy a POS make sure you do all your homework. I thought i did and was very, very, very wrong.

S

Steven

12/23/18

5 out of 5

Great product and great system.

Date of experience: December 24, 2018

JC

JAMES COOK

12/23/18

3 out of 5

Systems works, needed more direction

Systems work great, but I really needed some guidance during the install process. I’m sure Revel Uni is great, but a little more dialogue with my Support staff would have made the difference.

R

Rafee

12/21/18

5 out of 5

It’s a really easy to use system that…

It’s a really easy to use system that gets the job done for many features a business would need. The fact that it runs on iPads and that you can access your reports and even edit your menu from your phone is really convenient. The web portal is also pretty great. And customer service is available around the clock and have been able to help us resolve any issues we’ve encountered over the years.

U

Unknown

12/21/18

5 out of 5

Everyone I have spoke to has been…

Everyone I have spoke to has been great. Most of any issues are cleared up fairly quickly.

AU

Anonymous User

12/21/18

5 out of 5

"Big time saver for book work."

What do you like best about Revel Systems? The thing I like most about the Revel System is that it connects with my quickbooks progam. So all of the financial information is there automatically, saving me hours of time every week.

A

Anthony

12/20/18

5 out of 5

Love it

Love the way you can track live sales, average spend and new or returning customers

C

Carl-Henri

12/20/18

5 out of 5

Revel has truly simplified my business

Revel has truly simplified my business. It is very user friendly and has boosted my business significantly due to speed and details of transactions.

M

Maysa

12/20/18

5 out of 5

Very good experience!

Date of experience: December 21, 2018

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].