9.0
Spot Score
Streamline your business messaging for faster results.
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Starts from $29/Month, also offers free forever plan
Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging platforms, such as WhatsApp and Facebook, streamlining communication processes for businesses. The standout feature highlighted by users is the robust workflows ...Read more
Great customer support and follow-up service across all platforms.
Multichannel customer service platform, excellent for organizing and providing customer service.
Easy access and quick results, especially effective with WhatsApp integration.
Rich features, particularly workflows, providing seamless management of messages and agent workload.
Limited workspaces available, affecting scalability for some users.
Some users find the platform pricey, though discounts are offered.
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Showing 81-90 out of 147
SA
saif a
06/08/23
"that is actually quite interested to use and contact around whoever around your business."
What do you like best about respond.io? Best part i can tell that its the very useful and productive software ,where we can can accelerate our buisness. if your buisness is global then i will suggest this software to mangae your customer interest. What do you dislike about respond.io? Time limit of 24hrs is most challenging part to get back to my users who are interested . we the user will suggest to rectify thios or advise on that option to work effectively . What problems is respond.io ...
Read more
SA
saif a
06/08/23
"that is actually quite interested to use and contact around whoever around your business."
What do you like best about respond.io? Best part i can tell that its the very useful and productive software ,where we can can accelerate our buisness. if your buisness is global then i will suggest this software to mangae your customer interest. What do you dislike about respond.io? Time limit of 24hrs is most challenging part to get back to my users who are interested . we the user will suggest to rectify thios or advise on that option to work effectively . What problems is respond.io ...
Read more
AU
Anonymous User
06/07/23
"Awesome Respond"
What do you like best about respond.io? fast communication, can reach people outside the country, What do you dislike about respond.io? Sometimes the loading time takes so long What problems is respond.io solving and how is that benefiting you? Solving aftersales transactions and answering customers questions about the product
AU
Anonymous User
06/07/23
"Awesome Respond"
What do you like best about respond.io? fast communication, can reach people outside the country, What do you dislike about respond.io? Sometimes the loading time takes so long What problems is respond.io solving and how is that benefiting you? Solving aftersales transactions and answering customers questions about the product
AU
Anonymous User
06/05/23
"Excellent product"
What do you like best about respond.io? Easy to set up. Excellent functionalities, I don't need to integrate anything else. What do you dislike about respond.io? I have no complaints.I just want more flow options. What problems is respond.io solving and how is that benefiting you? It helps me to communicate with my clients in one place, to have an updated database thanks to the tags. In addition, it allows me to save conversations as records.
AU
Anonymous User
06/05/23
"Excellent product"
What do you like best about respond.io? Easy to set up. Excellent functionalities, I don't need to integrate anything else. What do you dislike about respond.io? I have no complaints.I just want more flow options. What problems is respond.io solving and how is that benefiting you? It helps me to communicate with my clients in one place, to have an updated database thanks to the tags. In addition, it allows me to save conversations as records.
MB
Mahima B
05/30/23
"Recommended for customer engagement!"
What do you like best about respond.io? I love the feature that it has centralized inbox where all the queries or requests from the different platform can be seen together. It simplifies the data and request tracking and simplifies customer communication. What do you dislike about respond.io? It can have more integrations with third party apps and can be cost-effective. What problems is respond.io solving and how is that benefiting you? It manages and track records of all the customer ...
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RT
Raul T
05/29/23
"One of the bes"
What do you like best about respond.io? It has been a live saver for me and the company. We are always in touch with the customers through all the channels, 24 hours and the new App it is very convenient! What do you dislike about respond.io? One of the downsides is the automatic responses. Customizing it has not been easy because it is always pending approval. Otherwise it is a great tool for the company. What problems is respond.io solving and how is that benefiting you? The main benefit ...
Read more
RT
Raul T
05/29/23
"One of the bes"
What do you like best about respond.io? It has been a live saver for me and the company. We are always in touch with the customers through all the channels, 24 hours and the new App it is very convenient! What do you dislike about respond.io? One of the downsides is the automatic responses. Customizing it has not been easy because it is always pending approval. Otherwise it is a great tool for the company. What problems is respond.io solving and how is that benefiting you? The main benefit ...
Read more
EJ
Enoc Javier V
05/18/23
"Excellent platform for business communication."
What do you like best about respond.io? The easy way to contact with several clients within all our social networks in one platform. What do you dislike about respond.io? There's no way to call to the existent number added at the platform of Respond.io. What problems is respond.io solving and how is that benefiting you? They solve the problem very efficienly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
