9.0
Spot Score
Streamline your business messaging for faster results.
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Starts from $29/Month, also offers free forever plan
Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging platforms, such as WhatsApp and Facebook, streamlining communication processes for businesses. The standout feature highlighted by users is the robust workflows ...Read more
Great customer support and follow-up service across all platforms.
Multichannel customer service platform, excellent for organizing and providing customer service.
Easy access and quick results, especially effective with WhatsApp integration.
Rich features, particularly workflows, providing seamless management of messages and agent workload.
Limited workspaces available, affecting scalability for some users.
Some users find the platform pricey, though discounts are offered.
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Showing 71-80 out of 147
AC
Anthony C
07/09/23
"Herramienta invaluable para nuestro negocio"
What do you like best about respond.io? La plataforma es fácil de usar y ofrece una amplia gama de funciones. What do you dislike about respond.io? La plataforma es muy completa. No hay nada importante que me disguste. What problems is respond.io solving and how is that benefiting you? Resolvió nuestra necesidad de una plataforma multiagente
AU
Anonymous User
06/30/23
"Efficient"
What do you like best about respond.io? I like that it is extremely customizable, and i can connect my third party apps to it so everything can be in control. What do you dislike about respond.io? There is not a very good Email option, for example send email copying many people. What problems is respond.io solving and how is that benefiting you? Before i used only whatsapp and Meta, this was an issue because i could not be organized while doing customer service, and no data about it Yes my ...
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AU
Anonymous User
06/25/23
"Amazing platform!"
What do you like best about respond.io? How easy it is to communicate with our guests and owners in only one place. What do you dislike about respond.io? That i need to add a number to send a message. What problems is respond.io solving and how is that benefiting you? It's improving our communication service and responsiveness.
AU
Anonymous User
06/23/23
"its great manage all my platform contact"
What do you like best about respond.io? simple way to integrate diferent platfoms What do you dislike about respond.io? cant interupt a flow to continue as agent What problems is respond.io solving and how is that benefiting you? my customers want to comunicate and get help about students this way can recive inmediatly and answer inmediantly, automatically and customized
AU
Anonymous User
06/21/23
"The software is easy to use and align with the consumer way of connect"
What do you like best about respond.io? Whatsapp and Facebook channel, reporting What do you dislike about respond.io? The data is not able to download via excel in mass What problems is respond.io solving and how is that benefiting you? Not at the moment, been talking about mass download of data
AU
Anonymous User
06/21/23
"The software is easy to use and align with the consumer way of connect"
What do you like best about respond.io? Whatsapp and Facebook channel, reporting What do you dislike about respond.io? The data is not able to download via excel in mass What problems is respond.io solving and how is that benefiting you? Not at the moment, been talking about mass download of data
CM
Charee M
06/20/23
"RESPOND IO: A PLATFORM FOR CHANGE"
What do you like best about respond.io? What I like best about Respond IO is the fact that it can serve as a channel for the Business and the Customer to connect. This allows felixibility for both parties, which is most definitely a convenient factor considering the fast-paced environment that we have right now. What do you dislike about respond.io? At some point, what I do not like about the current state of respond Io, however, is the part where we cannot edit or unsent the message once ...
Read more
CM
Charee M
06/20/23
"RESPOND IO: A PLATFORM FOR CHANGE"
What do you like best about respond.io? What I like best about Respond IO is the fact that it can serve as a channel for the Business and the Customer to connect. This allows felixibility for both parties, which is most definitely a convenient factor considering the fast-paced environment that we have right now. What do you dislike about respond.io? At some point, what I do not like about the current state of respond Io, however, is the part where we cannot edit or unsent the message once ...
Read more
AU
Anonymous User
06/12/23
"Convenience Chat Support Ever"
What do you like best about respond.io? This is very convenience support tool we used ever since we started. Before we use sms, whatapps but this respond io was very usefull and user friendly. What do you dislike about respond.io? So far on my experience on this respond io. I like everything designed on it. So I can't say any dislike because as i understand from the time we subscribe up to now there's a lot of improvement here. What problems is respond.io solving and how is that benefiting ...
Read more
AU
Anonymous User
06/12/23
"Convenience Chat Support Ever"
What do you like best about respond.io? This is very convenience support tool we used ever since we started. Before we use sms, whatapps but this respond io was very usefull and user friendly. What do you dislike about respond.io? So far on my experience on this respond io. I like everything designed on it. So I can't say any dislike because as i understand from the time we subscribe up to now there's a lot of improvement here. What problems is respond.io solving and how is that benefiting ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
