Respond.io Reviews in May 2025: User Ratings, Pros & Cons

"All in one communication Service with your customers."

What do you like best about respond.io? Integration of all services in a single platform. What do you dislike about respond.io? No additionl CRM features that would transform in tickets any scenario where an interaction with a customer is done. What problems is respond.io solving and how is that benefiting you? Help not to miss any potential sales or requst from different platforms.

"Excelent Solution"

What do you like best about respond.io? Best solution of multiple channel communication and multiple users. What do you dislike about respond.io? Sometimes the performance is down, but eventually What problems is respond.io solving and how is that benefiting you? Attention to customers in different channels and use multiple users to attend. Having only one service integrating all communications for better attention with history.

"Overall Feedback about Respond"

What do you like best about respond.io? Respond is quite a versatile platform that allows us to pick and choose the most appropriate channels for our client and target market. What do you dislike about respond.io? There is no major drawback. The main thing that may be an issue is that some channel features aren't very well documented such as the email cha What problems is respond.io solving and how is that benefiting you? Respond allows my team to support clients in their daily ...

"good service"

What do you like best about respond.io? nice service for get more coustmer and sale What do you dislike about respond.io? لا اعتقد بان هناك يوجد اي ميزه غير مرغوبة What problems is respond.io solving and how is that benefiting you? اعتقد يمكن تحسين طريقة اغلاق المحادثة

"Great to use for education"

What do you like best about respond.io? It's really easy to use. Also, we don't depend on the IT department to create workflows. Now we are able automatize our processes and give personalized service to our leads. The fact that respond.io keeps launching new useful features makes us want to stay. What do you dislike about respond.io? Since our business is in Central America, it's really difficult to get support during our working hours. Usually when we need your support someone has to stay ...

"Extraordinary."

What do you like best about respond.io? It is an excellent service to use as it is very usefull and impacts business in the most posetive way thinkable. It is the ultimate way of communicating and making sure everything is up to par. What do you dislike about respond.io? When there is loadshedding I cannot access it and many clients of mine can only use this way of communication. That is the only problem, otherwise everything is 100%. What problems is respond.io solving and how is that ...

"Managing multiple people has never been so easy"

What do you like best about respond.io? The thing that I, personally, find the most helpful is how easy is to divide the tasks between the work group. Before using respond.io managing 10 clients between 3 coworkers was a nightmare. We often stepped on each other's toes and replied multiple times to the same person. With respond.io it's really easy to just assign one person to a certain coworker and that's it. It saves a lot of time and it's really professional. What do you dislike about ...

"The best way to communicate with customers, easy quick and smooth"

What do you like best about respond.io? its real time, easy to use and makes communication easier What do you dislike about respond.io? nothing at the moment, it meets all our work needs and requirements What problems is respond.io solving and how is that benefiting you? quick easy and real time communication with customers

"respond.io always making improvements"

What do you like best about respond.io? respond.io always improves Excelente support. What do you dislike about respond.io? The Merge is a little bit complex. I wish there was a tool to do bulk merge What problems is respond.io solving and how is that benefiting you? It allows you to manage communication with customers and with them meet their requirements and needs.

"Powerfull system that has been a very important resource to the growth of my company"

What do you like best about respond.io? The powerfull resources that the platform has, you can develop just simple thing to the most powerfull workflows. The integration with Whatsapp channels is so easy. What do you dislike about respond.io? That theres no way to have a private chat between the members of an organization. That sometimes it is difficult for browsers to mantain the push notifications. What problems is respond.io solving and how is that benefiting you? eventhough i havent has ...