Respond.io Reviews in May 2025: User Ratings, Pros & Cons

"Best messagin platform our company have tried"

What do you like best about respond.io? Respond.io is by far the best messaging platform our company has tried. It has the best chatbot builder we've tested, as it couldn't be easier to build a chatbot flow. The fact that they have an excellent mobile app sets them apart from the crowd, as almost none of the other platforms we tried have it, and it's crucial for our business since our agents are not always in front of a computer. The UI is very elegant and functional, and our agents adapted ...

"Best messagin platform our company have tried"

What do you like best about respond.io? Respond.io is by far the best messaging platform our company has tried. It has the best chatbot builder we've tested, as it couldn't be easier to build a chatbot flow. The fact that they have an excellent mobile app sets them apart from the crowd, as almost none of the other platforms we tried have it, and it's crucial for our business since our agents are not always in front of a computer. The UI is very elegant and functional, and our agents adapted ...

There is a guy named making fool…

There is a guy making fool of people wasting their time. Never go for this company a total waste.

"Excelente plataforma de comunicación"

What do you like best about respond.io? La versatilidad de la plataforma y la integracion rapida con nuestros canales. Tambien el soporte recibido por el partner de argentina, referente a la puesta en marcha de la misma. El soporte tecnico de respond tambien es rapido y eficiente. What do you dislike about respond.io? Los permisos de agentes y de gerentes, deberián ser mas configurables, o sea una lista de permisos general de la plataforma, como por ejemplos acceso a las partes de ...

"Pleasant"

What do you like best about respond.io? the posibility of enter details of every client What do you dislike about respond.io? A little bit slow at the begining, but when it loads, it works perfectly fine What problems is respond.io solving and how is that benefiting you? Provide guidance to clients of a auction enterprise

"Fantastic service"

What do you like best about respond.io? Fast and useful feature releases - they're constantly making the platform easier to use and more customer friendly. Love the transparent roadmap What do you dislike about respond.io? I want to be able to search all conversations (Open/closed/etc) at one time - there is a feature in progress for this though. What problems is respond.io solving and how is that benefiting you? Single platform for customer communciations with clarity on who is speaking to ...

"Best for chat, data presentation and productivity"

What do you like best about respond.io? I am using as user to chat with clients, respond is best for productivity , very easy to use interface, and for clear data, stats presentation. What do you dislike about respond.io? Some time lags. Else this best. Also its keeps updating in very short period which i dont like. What problems is respond.io solving and how is that benefiting you? It connects me with clients and provides various tools and features that very important for customer ...

"How respond io change the way we work"

What do you like best about respond.io? As im doing customer service for 8 different locations. Sometimes it is hard for me to keep tabs on all of them at once. So having another colleague take over is very convenient and can leave notes for them as well on where we left off What do you dislike about respond.io? The downsides that there are going to be some micromanaging as the big bosses can see what we do and what we write. But not all bad as they would sometimes leaves comments on what ...

"Convinience"

What do you like best about respond.io? It can set our own templates which will be very efficient when sending message to customers and it can access to all those social medias out there which will get more potential customers What do you dislike about respond.io? Someotimes it will bugged out at tje first place like didt show out whose incharge for the specific message but after i refresh it it shows out not really a matter but more like a bug that can be fix What problems is respond.io ...

"Good Product"

What do you like best about respond.io? It's easy to use. You don't require to put lots of effort. What do you dislike about respond.io? Reports are very disorganised and cannot see agents chats that easily What problems is respond.io solving and how is that benefiting you? It makes it easy to chat with the customer?