9.0
Spot Score
Streamline your business messaging for faster results.
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Starts from $29/Month, also offers free forever plan
Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging platforms, such as WhatsApp and Facebook, streamlining communication processes for businesses. The standout feature highlighted by users is the robust workflows ...Read more
Great customer support and follow-up service across all platforms.
Multichannel customer service platform, excellent for organizing and providing customer service.
Easy access and quick results, especially effective with WhatsApp integration.
Rich features, particularly workflows, providing seamless management of messages and agent workload.
Limited workspaces available, affecting scalability for some users.
Some users find the platform pricey, though discounts are offered.
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Showing 31-40 out of 147
AU
Anonymous User
10/11/23
"Great Software"
What do you like best about respond.io? We run our level 1 support off Respond, great software that is always innovative and cutting edge. Just works What do you dislike about respond.io? That the full AI is not implemented yet. What problems is respond.io solving and how is that benefiting you? Consolidating out multiple channels of communication.
JE
Julián E
10/10/23
"Simplicity and practicality in using the platform"
What do you like best about respond.io? Respond.io allowed us to reach all our customers through multiple channels in a truly effective way. What do you dislike about respond.io? That it is not possible to loop or launch a workflow from another effectively What problems is respond.io solving and how is that benefiting you? Unify communication channels with my clients
AU
Anonymous User
10/10/23
"Easy to Use and Perfect Fit"
What do you like best about respond.io? Easy to Use | Perfect Fit for our lead generation process!! What do you dislike about respond.io? restriction on the automated responces within our real estate lead gen process What problems is respond.io solving and how is that benefiting you? Clearning Leads
AU
Anonymous User
10/10/23
"Easy to Use and Perfect Fit"
What do you like best about respond.io? Easy to Use | Perfect Fit for our lead generation process!! What do you dislike about respond.io? restriction on the automated responces within our real estate lead gen process What problems is respond.io solving and how is that benefiting you? Clearning Leads
AA
Antia A
09/28/23
"Control de las conversaciones"
What do you like best about respond.io? Tener el control y seguimiento de las conversaciones de Whatsapp What do you dislike about respond.io? Su precio en dolares es algo costoso para los paises Latinoamericanos What problems is respond.io solving and how is that benefiting you? Poder usar varias cuentas de whatsapp nos hace la vida mas facil porque el equipo comercial se tiene que enfocar en una sola herramienta.
AA
Antia A
09/28/23
"Control de las conversaciones"
What do you like best about respond.io? Tener el control y seguimiento de las conversaciones de Whatsapp What do you dislike about respond.io? Su precio en dolares es algo costoso para los paises Latinoamericanos What problems is respond.io solving and how is that benefiting you? Poder usar varias cuentas de whatsapp nos hace la vida mas facil porque el equipo comercial se tiene que enfocar en una sola herramienta.
SV
Stephania V
09/27/23
"Uno de los mejores y mas completos sistemas de chat y automatizaciones que he probado"
What do you like best about respond.io? Una de las mejores funciones que lo hace todo posible es su sistema de Workflows y la opción de conectarlos con cualquier otro sistema por API. What do you dislike about respond.io? Una de las cosas que puede ser un punto en contra es que la creacion de workflows muy grandes el rendimiento de los recursos se ve afectado en lentitud de la pagina. What problems is respond.io solving and how is that benefiting you? En el seguimiento de atencion al ...
Read more
SV
Stephania V
09/27/23
"Uno de los mejores y mas completos sistemas de chat y automatizaciones que he probado"
What do you like best about respond.io? Una de las mejores funciones que lo hace todo posible es su sistema de Workflows y la opción de conectarlos con cualquier otro sistema por API. What do you dislike about respond.io? Una de las cosas que puede ser un punto en contra es que la creacion de workflows muy grandes el rendimiento de los recursos se ve afectado en lentitud de la pagina. What problems is respond.io solving and how is that benefiting you? En el seguimiento de atencion al ...
Read more
KB
Kim B
09/26/23
"Optimised business processes with relevant features"
What do you like best about respond.io? Our company's value is 75% based on the service we provide clients via WhatsApp, and our team uses this all day every day for their service. Since moving to Respond.io, we've saved 40% of our time in getting back to customers by using broadcasts; workflows; and optimisations. Furthermore, we've integrated with our other software using Zapier to allow us to scale much more easily. This has fundamentally changed how we're able to run our business. The ...
Read more
KB
Kim B
09/26/23
"Optimised business processes with relevant features"
What do you like best about respond.io? Our company's value is 75% based on the service we provide clients via WhatsApp, and our team uses this all day every day for their service. Since moving to Respond.io, we've saved 40% of our time in getting back to customers by using broadcasts; workflows; and optimisations. Furthermore, we've integrated with our other software using Zapier to allow us to scale much more easily. This has fundamentally changed how we're able to run our business. The ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
