9.0
Spot Score
Streamline your business messaging for faster results.
Add to compare
Starts from $29/Month, also offers free forever plan
Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging platforms, such as WhatsApp and Facebook, streamlining communication processes for businesses. The standout feature highlighted by users is the robust workflows ...Read more
Great customer support and follow-up service across all platforms.
Multichannel customer service platform, excellent for organizing and providing customer service.
Easy access and quick results, especially effective with WhatsApp integration.
Rich features, particularly workflows, providing seamless management of messages and agent workload.
Limited workspaces available, affecting scalability for some users.
Some users find the platform pricey, though discounts are offered.
Log in Required to View Reviews
Filter results
Sort by :
Showing 91-100 out of 147
EJ
Enoc Javier V
05/18/23
"Excellent platform for business communication."
What do you like best about respond.io? The easy way to contact with several clients within all our social networks in one platform. What do you dislike about respond.io? There's no way to call to the existent number added at the platform of Respond.io. What problems is respond.io solving and how is that benefiting you? They solve the problem very efficienly
RT
Raymond T
05/17/23
"Centralized Communication"
What do you like best about respond.io? Respond.io combines various messaging channels, such as WhatsApp, Facebook Messenger, and WeChat, into a single unified platform so Businesses can engage with customers across multiple messaging channels simultaneously. What do you dislike about respond.io? Dependence on Messaging Platforms: Respond.io heavily relies on messaging platforms such as WhatsApp, Facebook Messenger, WeChat, etc., for communication. If there are any technical issues or ...
Read more
RT
Raymond T
05/17/23
"Centralized Communication"
What do you like best about respond.io? Respond.io combines various messaging channels, such as WhatsApp, Facebook Messenger, and WeChat, into a single unified platform so Businesses can engage with customers across multiple messaging channels simultaneously. What do you dislike about respond.io? Dependence on Messaging Platforms: Respond.io heavily relies on messaging platforms such as WhatsApp, Facebook Messenger, WeChat, etc., for communication. If there are any technical issues or ...
Read more
RB
Ricardo B
05/16/23
"Very good experience with simultaneous chats in a single inbox"
What do you like best about respond.io? Very good experience with simultaneous chats in a single inbox What do you dislike about respond.io? los precios de whataspp, pero no es debido a respond What problems is respond.io solving and how is that benefiting you? immediate communication
RB
Ricardo B
05/16/23
"Very good experience with simultaneous chats in a single inbox"
What do you like best about respond.io? Very good experience with simultaneous chats in a single inbox What do you dislike about respond.io? los precios de whataspp, pero no es debido a respond What problems is respond.io solving and how is that benefiting you? immediate communication
DJ
Diego J
05/10/23
"The best platform to send messages to multiple sites at the same time!"
What do you like best about respond.io? What I love the most about this platform is that it allows me to communicate with my work team regardless of their preferred chat platform. What do you dislike about respond.io? The business plan is a bit expensive. Maybe if they scaled it down a bit it would be much better. What problems is respond.io solving and how is that benefiting you? It helps me avoid going into different platforms to communicate with my team and clients. This saves me a lot ...
Read more
AU
Anonymous User
05/10/23
"Good messaging software"
What do you like best about respond.io? It makes selling and marketing easier for me. What do you dislike about respond.io? Works better on a PC but not good on mobile devices as I find it difficult to use. What problems is respond.io solving and how is that benefiting you? It solves the problem of easy interaction with customers online. It enhances my customer support system
AU
Anonymous User
05/09/23
"Respond io"
What do you like best about respond.io? The transactional response is one I like best. Makes it easy to respond based on transactions. What do you dislike about respond.io? Actually quite expensive for small business like mine. Would be great to have a plan that's affordable What problems is respond.io solving and how is that benefiting you? Helping with communication with customers and ensures that poured service is top notch. Helped my team and I during the free trial
AH
Ariff H
05/07/23
"Omni chanel messaging app"
What do you like best about respond.io? Easy to use omni channel messaging tools.can integrate well with whatsapp business.very good crm tools for responding towards customer faq.the contact and chat management let team member to quickly reply customer faq What do you dislike about respond.io? I do find it is sometimes slow but it is not a big problem.maybe later version will improve on that What problems is respond.io solving and how is that benefiting you? I work in retail.in a small team ...
Read more
AC
Alfredo C
05/06/23
"Just checking a good option for messaging app"
What do you like best about respond.io? So far it's been an interesting platform which connects with several channel to message with clients, prospect and more, good option for messaging. It's a better option in compare to others. What do you dislike about respond.io? There's nothing so far, in fact something not hard to use, I didn't find anything wrong and to improve or make a better experience maybe it can be used in mobile, I'll check What problems is respond.io solving and how is that ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].