Reputology Reviews in June 2026: User Ratings, Pros & Cons

Fantasitc overall experience with Reputology

What do you like best? In order to better monitor our 40+ hotels' review sites we signed our portfolio up for Reputology accounts approximately 2 years ago. The program accurately and efficiently accumulates all reviews for our hotels from multiple review sites, and allows them to be accessed and responded to from one central location. A lot of our hotels found the daily email summary very helpful as they did not have to login to the program to get reviews and the reviews "came to them." ...

Streamlined interface makes Reputology a pleasure to use

What do you like best? I've just begun to use Reputology, and I'm very pleased with how easy it is to use. The interface is set up in a very organized manner and I can quickly and easily access the information I need. What do you dislike? There's nothing I've found to dislike. Great product. Recommendations to others considering the product You won't regret going with Reputology. Great support as well. What business problems are you solving with the product? What benefits have you ...

Easy to use and a huge time-saver!

What do you like best? Price-wise it is competitive and actually saves us money, by saving a lot of time. We're a growing fast-casual dining chain and staying on top of reviews (good and bad is imperative for our business. The dashboard is very intuitive and our managers have taken to it well. I like the ability to add notes internally, which allows us to see at a glance what is being handled and what isn't. As I said, it is a big time-saver - by collating all our reviews into one ...

This Tech Company Offers Great Customer Service

What do you like best? I love that my account manager is always available and touches base regularly. Jack has been extremely helpful and goes the extra mile for us. What do you dislike? The software still needs some modifications to optimize all of its capabilities, but we've managed to find work arounds or modified solutions to any problems. Recommendations to others considering the product We were relying on Google Alerts to find out what people were saying about us online. It ...

Streamlined online reputation management

What do you like best? The easy to navigate backend and aesthetically pleasing email summaries. Not too much clutter. Simple, but comprehensive aggregation of your online reputation on all the major review sites. Their customer service team has been a dream to work with and made our transition from another service seamless. What do you dislike? Would like to see integration with Twitter, but their Hootsuite app allows us to see all incoming comments from social media and Reputology at ...

Very intuitive

What do you like best? I like best having all reviews in one place and the email alerts every time a new review is posted on any site. It's big time saver. Reputology is a very intuitive and easy to use. What do you dislike? At this point, I haven't found anything about Reputology that I don't like. What business problems are you solving with the product? What benefits have you realized? Brand monitoring in one place is key. We are able to respond to reviews as needed in a timely ...

One Stop Review Shop

What do you like best? All your reviews right in front of you in one, convenient place! It's visually appealing and extremely easy to use. The customer service is also impeccable. If you are ever having difficulties understanding something, they respond and help you out within a couple of hours, which is hard to come by. What do you dislike? I wish you could respond to reviews directly from Reputology, but it's super easy to just click on where the review came from and go manually ...

Time saving technology

What do you like best? Reputology saves me time by checking for reviews from multiple places across the internet. This allows me to utilize my time better by running my business instead of checking several places throughout the web for any dings on our reputation. Reading reviews as they happen allows us to know what is working and what is not, and make decisions to improve our service. Integration with Hootsuite is also awesome as it allows us to keep everything in one place. What do ...

Quick and Easy and Does What it's Supposed To

What do you like best? The headline says it all -- it is quick and easy (intuitive to use. All the reviews are in one place and the reporting is prompt. What do you dislike? The original price was better suited to my client's very small budget. What business problems are you solving with the product? What benefits have you realized? Reputology saves time!

Best brand reputation monitoring tool I've found

What do you like best? For small businesses, Reputology keeps you on top of the reviews you are receiving on sites like Yelp, Foursquare, Google, and others. This is an invaluable tool that helps us make sure we are providing the best customer service, and addressing problems immediately. It's also great for responding to both negative and positive reviews in a timely fashion. It seems to be comprehensive and keeps us on top of our game. What do you dislike? At this point, I haven't ...