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9.2

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Reputation.com - Reputation Management Software

Reputation.com Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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Reputation.com Reviews & Ratings

4.4

Very Good

Based on 1073 ratings & 489 reviews

Rating Distribution

Excellent

(334)

Very Good

(114)

Good

(20)

Poor

(3)

Terible

(18)

Expert's Review

Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more

Reputation.com pros and cons

  • Streamlines review management, making day-to-day upkeep easier and less time-consuming.

  • User-friendly platform with great customer service and support.

  • Enables tracking reviews and engaging with customers effectively.

  • Provides detailed metrics and reports for monitoring and improving reputation.

  • Complex customizations and features could be overwhelming for new users without adequate support.

  • Limited selection in the Marketplace may restrict access to advanced functionalities and apps.

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Showing 471-480 out of 489

J

Jaime

07/18/18

5 out of 5

Online Reputation Management at its finest!

Paul and the Subaru Team go a step above the rest! If you're looking for a company to manage your businesses' online reputation, look no further!

ST

Steve T.

06/29/18

5 out of 5

Valuable Partner!

I have specifically worked with SIM partners which was acquired by Reputation.com not too long ago. They have been a valuable partner and offer swift and reliable service. Any requests or questions we have are investigated and resolved quickly with an abundant amount of communication throughout the process. Our account rep is honestly amazing with all that she handles and accomplishes for us.

SC

SSCAS Communications

06/21/18

4 out of 5

Our Sales representative was great as…

Our Sales representative was great as is our Project Manager. We are just in the implementation phase so I can circle back with more feedback once we are up and running with all modules. We have only had one expert from the company who has been very busy and therefore not as quick to respond as would be our preference. Maybe they need to hire more resources to cover this aspect of the business.

CN

Chuck Nicholson Auto Superstore

06/11/18

5 out of 5

Reputation.com has changed the internet…

Reputation.com has changed the internet customer's perception of our dealership. Although we have always tried very hard to maintain strong relationships with our customers, it only takes a few less-than-perfect reviews to ruin your online reputation. Before Reputation.com we had few reviews and no real follow-up to the ones that were there.Since signing up and being with Reputation.com a few years, I am happy to report that our combined rooftop reputation score is in the 600's and we have ...

Read more

05/30/18

4 out of 5

Great Tool To Manage Multiple Social Media Platforms

What do you like best? I like that we are able to post to multiple sites at once. We can post the same post on Google+, Facebook, Instagram, and Twitter. It is very convenient and time-saving to be able to post on multiple sites at once. We use this for five of our clients and it has saved quite a bit of time. What do you dislike? The beta testing can mess with your scheduling of posts sometimes. I've had issues where posts will not get deleted when they are selected for deletion, ...

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JP

Judy Perry

05/25/18

5 out of 5

I love Reputation.com…

Since our company started using Reputation.com our reviews have tripled! My rep. Larry McGuigan has been with me every step of the way and is a pleasure to deal with. Anytime I call him he assists me immediately, which is very important since we need to monitor all reviews good or bad. He calls me back whenever I have to leave him a message and that is saying a lot, since his time zone is three hours earlier than mine!!!! The initial setup with Tom Mitchell and Johnathan Duong was very fast ...

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BR

Bree Robertson

05/24/18

5 out of 5

Amazing tool perfect for every company!

I have been working with Reputation for just about 2 years! Lionel has been my contact since the beginning and has always been able to help me whenever needed! I love the automated tools that send customers requests and reminders! Overall we are very happy with Reputation and I would recommend them to everyone I know!

SS

Stephanie Stobie

05/10/18

5 out of 5

Highly Recommend Reputation.com

We signed with SIM Partners originally, and they have since merged with reputation.com. Both companies have been wonderful to work with and we are pleased with the level of support we get with our online listings. The technology is awesome and we are so happy we made the switch from our previous vendor.

AC

Ashley C Rlhc

05/09/18

5 out of 5

Great company

Great company. I work directly with Kathleen and she is nothing short of amazing. She has quick and timely responses and is incredibly helpful. It is very apparent that she cares about helping us out through her impeccable attention to detail (we have 2000+ locations and growing). Can't recommend their services enough.

MG

Moira Green

05/02/18

5 out of 5

5 Stars!

I have always had a great experience with them!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].