9.2
Spot Score
Take control and protect your online image.
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Reputation.com offers custom pricing plan
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 401-410 out of 489
02/14/19
Awesome!
What do you like best? Being able to track the reviews and provide metrics for my teams. I love the app and the SMS review request capability. What do you dislike? It seems like at least once a week there is an issue with the system - and we cant access or log in tickets What business problems are you solving with the product? What benefits have you realized? Increasing positive online reputation by having a tool to track and manage reviews. The reporting is awesome as I can show ...
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02/14/19
Great experience
What do you like best? I've always had a great experience using Reputation. Our account rep, Margi is a saint. What do you dislike? I do think the reputation platform is slightly outdated. They could use some infrastructure updating. What business problems are you solving with the product? What benefits have you realized? Tracking reputation and using feedback gathered for operational insights.
02/14/19
Works Well
What do you like best? Seamless pick up of reviews from multiple sites What do you dislike? I cannot think of anything I dont like.. What business problems are you solving with the product? What benefits have you realized? Saving time by only having to go to one site
02/14/19
Happy customer
What do you like best? Rep.com has a great platform for managing reviews, reporting trends & assesses areas for improvement. I’m pleased with their product. What do you dislike? I’m honestly happy. No negative feedback. What business problems are you solving with the product? What benefits have you realized? Customer service failures, client perceptions & PR.
02/14/19
Our Client Success Manager was easy to work with.
What do you like best? I liked the ease of sending files and requests over and working through any issues with our success manager. What do you dislike? I would prefer at times to work more hands-on with the web developers. But I understand they are busy with other projects. What business problems are you solving with the product? What benefits have you realized? We're solving the management of 50+ locations. Templates make changes across multiple pages easier.
02/14/19
All in one review center
What do you like best? I love the user friendly layout of the Reputation site and the ease of use of all the functions plus there are how to guides. I love that almost all of the reviews from other sites are compiled together and you can even have a report/spreadsheet pulled that shows you what property and which site. What do you dislike? I dislike that the way you set up a report is i little complicated. Having to drag the panels to where you want most of the time you just click on ...
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02/14/19
Great platform to stay on top of reviews
What do you like best? It's very helpful to receive review notifications as they happen and be able to respond from within the platform. The reporting is top notch as well. What do you dislike? There are a few little quirks with some review sites. This may be an API issue. Recommendations to others considering the product Utilize as many aspects of the platform as possible. There are some things even we are not plugged in to that would be beneficial for us to use. What business ...
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02/14/19
Great tool to provide valuable insight!
What do you like best? Quantifying public opinion on a brand that allows for easy goals to be set and achieved. What do you dislike? Scoring and effect of positive/negative reviews is difficult to determine and anticipate. What business problems are you solving with the product? What benefits have you realized? The tool has increased the visibility of our market reputation and allowed us to set achievable goals to better our reputation.
02/14/19
Great services offered
What do you like best? I like the easy integration with our customer data and our online review data. What do you dislike? Our account setup could be more intricate, but happy with things so far. What business problems are you solving with the product? What benefits have you realized? Reaching more customers and finding areas f business with need for improvement.
02/14/19
Great Way to Manage Your Reputation
What do you like best? Reputation.com is very easy to use and a great platform to oversee your online reputation. They also have great template responses that make responding to reviews fast and painless. The platform also has a great way to request reviews from potential and long term clients. You can send emails or text messages that directly link to your review sites, which makes it easy for the people searching for your business. What do you dislike? There isn't really anything ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
