9.2
Spot Score
Reputation.com Reviews in June 2026: User Ratings, Pros & Cons
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Reputation.com offers custom pricing plan
Reputation.com Reviews & Ratings
Spotsaas Editor’s POV
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Reputation.com pros and cons
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 401-410 out of 489
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Anonymous
02/14/19
Happy customer
What do you like best? Rep.com has a great platform for managing reviews, reporting trends & assesses areas for improvement. I’m pleased with their product. What do you dislike? I’m honestly happy. No negative feedback. What business problems are you solving with the product? What benefits have you realized? Customer service failures, client perceptions & PR.
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Anonymous
02/14/19
Great tool to provide valuable insight!
What do you like best? Quantifying public opinion on a brand that allows for easy goals to be set and achieved. What do you dislike? Scoring and effect of positive/negative reviews is difficult to determine and anticipate. What business problems are you solving with the product? What benefits have you realized? The tool has increased the visibility of our market reputation and allowed us to set achievable goals to better our reputation.
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Anonymous
02/14/19
Great services offered
What do you like best? I like the easy integration with our customer data and our online review data. What do you dislike? Our account setup could be more intricate, but happy with things so far. What business problems are you solving with the product? What benefits have you realized? Reaching more customers and finding areas f business with need for improvement.
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Anonymous
02/14/19
Great Way to Manage Your Reputation
What do you like best? Reputation.com is very easy to use and a great platform to oversee your online reputation. They also have great template responses that make responding to reviews fast and painless. The platform also has a great way to request reviews from potential and long term clients. You can send emails or text messages that directly link to your review sites, which makes it easy for the people searching for your business. What do you dislike? There isn't really anything ...
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Anonymous
02/14/19
Easy Access Reporting
What do you like best? Reporting feature is easy to navigate through What do you dislike? I mainly use the reporting feature and it works just fine What business problems are you solving with the product? What benefits have you realized? Working on facilities with low ratings and helping them achieve more positive reviews
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Anonymous
02/14/19
Effective review aggregator with minor kinks
What do you like best? The biggest pro of Reputation is the fact that their platform is a 1-stop shop for all things reviews. It's easy to respond and track reviews. The plans are also extremely affordable, compared to their competitors. What do you dislike? Their email templates need work, as does their social listening. We use another vendor for social media and don't plan on switching to Reputation. What business problems are you solving with the product? What benefits have you ...
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Anonymous
02/14/19
reputation.com
What do you like best? I like that we have been able to consolidate all of the functionality we were doing with several products into one. What do you dislike? I wish they worked with Yelp, but I understand that no one does. What business problems are you solving with the product? What benefits have you realized? We are able to better manage our online reputation.
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Anonymous
02/14/19
Good platform, sometimes things break though
What do you like best? I like the responsiveness of our rep (no pun intended and the ability to drill down through our company hierarchy. The platform is also quite easy to use! The modules work well together - you can set up filters and they keep between modules. The reporting feature is also very powerful. What do you dislike? I've noticed dramatic improvement in the past few months in the platform. The social module could use modernization / upgrading. Recommendations to others ...
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Anonymous
02/14/19
Great Resource to Ask Customers for Reviews
What do you like best? If you want to kick start a review management process then go to Reputation.com to handle the requests and use their dashboard. You can respond to reviews, look into the overall score of your business and respond to customers who leave stellar reviews. For those who were not so pleased with your services there are pre-set responses to help you out. What do you dislike? We use Reputation.com from an agency Dashboard and since I don't know everything about how the ...
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Anonymous
02/14/19
Awesome!
What do you like best? Being able to track the reviews and provide metrics for my teams. I love the app and the SMS review request capability. What do you dislike? It seems like at least once a week there is an issue with the system - and we cant access or log in tickets What business problems are you solving with the product? What benefits have you realized? Increasing positive online reputation by having a tool to track and manage reviews. The reporting is awesome as I can show ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].