9.2
Spot Score
Take control and protect your online image.
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Reputation.com offers custom pricing plan
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 391-400 out of 489
02/20/19
Review
What do you like best? Dedicated account manager access for all the problems we had. What do you dislike? Impossible to navigate dashboard. Difficult at best to teach others to navigate. What business problems are you solving with the product? What benefits have you realized? Review Requests are effective. Though Reputation.com makes this process long and difficult.
02/17/19
Great way to manage reviews and social media
What do you like best? Setting up RSS feeds for easy social media postings What do you dislike? The new social tab was harder to follow than the former. Also, reputation.com informed us we'd be transferred to a reputation defender account and I believe there was a corresponding price increase. What business problems are you solving with the product? What benefits have you realized? It helped us to increase our positive reviews and more easily address negative reviews. We were also ...
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02/17/19
Reputation Management- Boost your on-;one reputation
What do you like best? fast and easy. Responsive company. made the changes we needed What do you dislike? For a while it was hard to see which page we were on, now it is fixed What business problems are you solving with the product? What benefits have you realized? Better online reputation
02/15/19
Awesome platform! Tons of services that get the job done.
What do you like best? I love how the account manager is always available to help with things I may not understand. I also really like the variety of services provided by the platform which allows us to accomplish a lot with one program as opposed to using several different platforms in the past. Reputation.Com has really simplified our business needs. What do you dislike? Server glitches from time to time prevents me from logging in or from receiving reports. What business problems ...
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02/14/19
Reputation.com really helps us gauge the customers experience!
What do you like best? User friendly and super easy to help with promoting our business. Makes my job so much easier. What do you dislike? Really nothing we do not like about the service. Support is easy to reach and quick to respond What business problems are you solving with the product? What benefits have you realized? Customers tell us what they are upset about therefore giving us the opportunity to resolve the issue. Therefore making us better at our jobs and providing better ...
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02/14/19
Online Reputation Manager
What do you like best? Reputation allows us to consolidate reviews from 145 businesses in one place. They offer extensive reporting tools to help us look for patterns in reviews that help drive operations. What do you dislike? Honestly no cons whatsoever. Reputation has met or exceeded all of my expectations. What business problems are you solving with the product? What benefits have you realized? Merging data from customer service and reviews in one place through the ticketing system.
02/14/19
Great Service
What do you like best? I like that I can get a smapshot of out faciity and quickly see where we are spot on and what we nee to work on What do you dislike? Support can be spotty. hard to get ahold of. Once you reach them they are very helpful and solve issues quickly. Recommendations to others considering the product It works well you will know where you stand with your clients It lest you be proactive What business problems are you solving with the product? What benefits have ...
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02/14/19
Great Experience
What do you like best? I love being able to instantly see what guests are saying about us so that we can continue to build our business and learn from them how to make it better What do you dislike? I love it! We currently have. No issues using reputation.com. What business problems are you solving with the product? What benefits have you realized? Learning quickly that consistency and speed is what our guests look for most from us.
02/14/19
Reputation.com exceeds expectations and online reputation
What do you like best? The team is willing to listen to the customers concerns and make changes where appropriate. they are also ever evolving What do you dislike? They are not partnered with Yelp and Healthgrades Recommendations to others considering the product Make the switch you will be glad you did. What business problems are you solving with the product? What benefits have you realized? Being able to manage over 30 locations and over 250 individual listings
02/14/19
Easy to use and excellent feedback
What do you like best? Reputation is easy to use and feedback is provided quickly. What do you dislike? We have really enjoyed Reputation and don't have anything that we dislike. What business problems are you solving with the product? What benefits have you realized? It has helped increase our ratings on Google and other search engines.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
