Reputation.com Reviews in May 2025: User Ratings, Pros & Cons

Find a Doctor and Find a Location

What do you like best? The SEO quality of our physician profiles is great. We have seen an overall increase in traffic and conversions since implementation. They are always ahead of all the Google updates and I appreciate that we have only seen position results. What do you dislike? I would like to see further enhancements to the UX of the search experience within our locators. What problems are you solving with the product? What benefits have you realized? We are solving the issue ...

Allows us as a franchisor to offer unparalleled support to our system

What do you like best? Reputation.com is a one-stop shop for our franchisees to manage their online reviews and social media. With over 500+ locations, we push to our system the importance of their online reviews and social media presence and what that means for our brand. Our franchisees vary is age and comfort-ability with social and review management and Reputation.com allows us to support them at every level. Working with our CSM at Reputation.com (shout out Courtney has been ...

Reputation is great - highly recommend

What do you like best? I like how easy it is to use and how much data is there to dive into. They have a lot to offer. What do you dislike? I just started utilizing the platform and I don't know all that it has to offer! What problems are you solving with the product? What benefits have you realized? Helping my franchisees to update their GMB profiles and their online reputation.

Reputation.com Review

What do you like best? Reputation.com provides one platform for most of our online needs. The representative has been very helpful through this process. What do you dislike? The gathering of all the data that we have to provide to implement the system. What problems are you solving with the product? What benefits have you realized? Online directories, reviews, analytics, etc.

Takes the guess work out of reputation management

What do you like best? The single access for online review management. What do you dislike? As of right now there is nothing I dislike. What problems are you solving with the product? What benefits have you realized? Who we can help our multiple sites manage their online reputation.

Super happy customer .... now

What do you like best? We are using the text survey link tool and realizing significant Google Star Rating increases. It is easy and there is a high completion rate. Also allows the ability to control by only texting happy customers. What do you dislike? When we first started with rep.com we did not get a good overview of the different options and were dissatisfied. Now that we have been educated, we are using more, and we are very happy What problems are you solving with the product? ...

Reputation.com is a great product, with the potential to be fantastic!

What do you like best? My favorite aspect of reputation.com is the large amount of different features available in the product. We've previously had to use several different platforms to accommodate various needs (review management, operations, surveys, social and it's extremely useful to be able to roll up these services into one platform. We also really appreciate the ability to respond to reviews within the platform, which saves our users a good deal of time. What do you dislike? ...

Experience with Reputation.com

What do you like best? The best thing about Reputation.com is the different enhancements, integrations and tools that the platform has to offer. It's nice to be able to have an efficient platform that can be used for many different ways. What do you dislike? I wish there were better analytic features. We are very involved in social but are limited to the analytics of content that is only posted through Reputation.com. We really need the API to pull in data full circle from our ...

Excellent product and efficient service

What do you like best? Being able to respond and monitor across all channels from one convenient location What do you dislike? Not yet fully developed for B2B clients. Also, not immediately clear on how the categories within the reputation score are calculated. What problems are you solving with the product? What benefits have you realized? Immediate benefit is being able to respond to reviews. We are yet to realize better star average however, we are expanding our modules and will ...

Excellent

What do you like best? Simplicity of having all of our review sites flowing into a single location, What do you dislike? Nothing so far. I could use a little guidance in creating customized reports - but that's on me because I know my sales rep is always willing to help! What problems are you solving with the product? What benefits have you realized? Reputation.com has allowed us to NOT log into several different locations to read and respond to our reviews. The benefits are many - ...