Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

Absolutely love Reputation.com

What do you like best? It is so easy to manage our online reputation using the platform. The tools are intuitive and require no special skills or training. What do you dislike? The trouble I have are on our side. Getting our locations set up as users and to execute responding to reviews. What problems are you solving with the product? What benefits have you realized? The ability for our franchise locations to solicit and manage and respond to reviews from a variety of sources

Great insights into consumer experience

What do you like best? Loved the capabilities that Reputation.com offers and the seamless integration of consumer insights into one dashboard. What do you dislike? We have just recently started using the product, so no complaints yet. What problems are you solving with the product? What benefits have you realized? Review managements, listing management. Still onboarding as a new customer.

Reputation.com is a great product, with the potential to be fantastic!

What do you like best? My favorite aspect of reputation.com is the large amount of different features available in the product. We've previously had to use several different platforms to accommodate various needs (review management, operations, surveys, social and it's extremely useful to be able to roll up these services into one platform. We also really appreciate the ability to respond to reviews within the platform, which saves our users a good deal of time. What do you dislike? ...

Experience with Reputation.com

What do you like best? The best thing about Reputation.com is the different enhancements, integrations and tools that the platform has to offer. It's nice to be able to have an efficient platform that can be used for many different ways. What do you dislike? I wish there were better analytic features. We are very involved in social but are limited to the analytics of content that is only posted through Reputation.com. We really need the API to pull in data full circle from our ...

Excellent

What do you like best? Simplicity of having all of our review sites flowing into a single location, What do you dislike? Nothing so far. I could use a little guidance in creating customized reports - but that's on me because I know my sales rep is always willing to help! What problems are you solving with the product? What benefits have you realized? Reputation.com has allowed us to NOT log into several different locations to read and respond to our reviews. The benefits are many - ...

THis is a great tool to put it all together

What do you like best? It's easy to see all of the reviews in one place and react in real time across a large business footprint. Having internal buy in is beneficial but once it is there, it is all in place! What do you dislike? The Social suite could use a little work, but the way netwroks are constantly changing their API's it is understandable What problems are you solving with the product? What benefits have you realized? We are getting ahead of our competitors in a crowded ...

trust your instincts

What do you like best? I like that Rep.com has such a great way of communicating with me via their rep. Also adding Ali to their staff was a great idea. I use the tools that they provide. What do you dislike? That......oh nothing it's all working just fine. What problems are you solving with the product? What benefits have you realized? refining my online reputation

Good partnership

What do you like best? Reputation.com transforms essential tasks into strategic priorities that have helped us build a great digital presence for our business. What do you dislike? Reputation.com isn't connected to a few highly visible review sites (healthgrades, yelp, etc. which are a blind spot for us. What problems are you solving with the product? What benefits have you realized? Building our review volume and maintaining an ongoing flow of new reviews has increased our ...

amazining tool

What do you like best? comprehensive dashboards and ease of using What do you dislike? at this time there isnt anything that I dislike What problems are you solving with the product? What benefits have you realized? advancing personal relationships via responding to reviews

The customer service increased our experience!

What do you like best? The Reputation.com platform gives us the ability to have the majority of our social systems in 1 central location. On top of that we are able to have automated, beautiful, reports sent to our higher ups to validate our initiatives with clean data. What do you dislike? There is currently nothing I dislike about this product. What problems are you solving with the product? What benefits have you realized? We are solving reporting, location management and social ...