Reputation.com Reviews in May 2025: User Ratings, Pros & Cons

So far, so great!

What do you like best? After being in the platform for two months so far, I'm most pleased with the integrations of adjacent modules allowing users to work within on dashboard for so many related purposes. What do you dislike? Currently there's nothing I dislike about this product. What problems are you solving with the product? What benefits have you realized? We have already seen returns in review management, review response and listings management. We will also be adding the ...

National Partner, Talent Acquisition

What do you like best? Reputation.com is an innovative company that works to support its customer. While the end product, and the rep score is significant, so too is the willingness to partner and come up with creative solutions to help and solve problems. What do you dislike? Reputation.com has so many opportunities to engage; at this time, I have no dislikes. They are willing to work with and partner in an effort to genuinely help. What problems are you solving with the product? ...

Alorica

What do you like best? Fair and easy to work with. A variety of opportunities for our companies to help each other. What do you dislike? Nothing. Their customer base is symbiotic to ours and there are a multitude of mutually beneficial business opportunites for us to explore. Recommendations to others considering the product: Use managed services What problems are you solving with the product? What benefits have you realized? Revenue growth

The customer service increased our experience!

What do you like best? The Reputation.com platform gives us the ability to have the majority of our social systems in 1 central location. On top of that we are able to have automated, beautiful, reports sent to our higher ups to validate our initiatives with clean data. What do you dislike? There is currently nothing I dislike about this product. What problems are you solving with the product? What benefits have you realized? We are solving reporting, location management and social ...

amazining tool

What do you like best? comprehensive dashboards and ease of using What do you dislike? at this time there isnt anything that I dislike What problems are you solving with the product? What benefits have you realized? advancing personal relationships via responding to reviews

Good partnership

What do you like best? Reputation.com transforms essential tasks into strategic priorities that have helped us build a great digital presence for our business. What do you dislike? Reputation.com isn't connected to a few highly visible review sites (healthgrades, yelp, etc. which are a blind spot for us. What problems are you solving with the product? What benefits have you realized? Building our review volume and maintaining an ongoing flow of new reviews has increased our ...

trust your instincts

What do you like best? I like that Rep.com has such a great way of communicating with me via their rep. Also adding Ali to their staff was a great idea. I use the tools that they provide. What do you dislike? That......oh nothing it's all working just fine. What problems are you solving with the product? What benefits have you realized? refining my online reputation

Great insights into consumer experience

What do you like best? Loved the capabilities that Reputation.com offers and the seamless integration of consumer insights into one dashboard. What do you dislike? We have just recently started using the product, so no complaints yet. What problems are you solving with the product? What benefits have you realized? Review managements, listing management. Still onboarding as a new customer.

Absolutely love Reputation.com

What do you like best? It is so easy to manage our online reputation using the platform. The tools are intuitive and require no special skills or training. What do you dislike? The trouble I have are on our side. Getting our locations set up as users and to execute responding to reviews. What problems are you solving with the product? What benefits have you realized? The ability for our franchise locations to solicit and manage and respond to reviews from a variety of sources

Robust capabilities - will take your reputation management to the next level

What do you like best? Reputation.com has allowed us to improve not only our reputation management response capabilities, but improve our reporting efforts, while validating our need to provide quick and efficient responses in collaboration with patient experience partners at our hospitals. What do you dislike? The platform occasionally has issues with the Actions and Ticketing programs, which we rely upon What problems are you solving with the product? What benefits have you ...