9.2
Spot Score
Reputation.com Reviews in June 2026: User Ratings, Pros & Cons
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Reputation.com offers custom pricing plan
Reputation.com Reviews & Ratings
Spotsaas Editor’s POV
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Reputation.com pros and cons
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 331-340 out of 489
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Anonymous
05/09/19
Super happy customer .... now
What do you like best? We are using the text survey link tool and realizing significant Google Star Rating increases. It is easy and there is a high completion rate. Also allows the ability to control by only texting happy customers. What do you dislike? When we first started with rep.com we did not get a good overview of the different options and were dissatisfied. Now that we have been educated, we are using more, and we are very happy What problems are you solving with the product? ...
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Anonymous
05/09/19
The best partners to work with!
What do you like best? I love the partnership we have with Reputation.com; they're very willing to work with us to find the solutions we need. Our weekly calls with our account rep keep communication open and ensure we're always focused on the next task or phase. What do you dislike? Unfortunately they can no longer manage Yelp reviews, which makes up a large volume of our reviews. Also there has been no movement on signing with Healthgrades. But both these issues are due more to Yelp ...
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Anonymous
05/09/19
So fare so good
What do you like best? Being able to review all our brand sin one place. This is a great feature but also sometimes lags with API What do you dislike? So far I am very disappointed in the `review widget that is offered to embed on our site. The out of the box is very limited and styling is less then good. Reputation offers a SEO enabled that requires addtional styling but they offer zero support in implementing. This is requiring us to work with our developers to make happen. What ...
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Anonymous
05/09/19
Reputation.com is the the next step to boosting Main Street Renewal's online reputation
What do you like best? I've been extremely impressed wiht the knowledge base and amount of dedication to our companies success from our rep Jason and the entire Reputation.com team. We have been very impressed with the capabilities and future posibilities to create more awareness internally and the impact it has on our retention rates. What do you dislike? Currently it's frustrating to not have an industry average to benchmark our Rep score against others in the industry and know how ...
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Anonymous
05/09/19
I love ORM!!
What do you like best? THe dashboard is so easy to use. and the insights are very well organized. What do you dislike? currently there is nothing to complain about. What problems are you solving with the product? What benefits have you realized? generate reviews, respond to public reviews and measure sentiment is real time.
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Anonymous
05/09/19
Reputation.com is a Great Partner
What do you like best? The platform is so intuitive, easy to use and provides easy to comprehend insights What do you dislike? Lacking a few social capabilities for distributed networks What problems are you solving with the product? What benefits have you realized? office and agent performance -identifying actionable themes and ways to improve customer experience
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Anonymous
05/09/19
Really Great Product
What do you like best? I love how all of our data is stored in one place so it is easy to see our stats, reviews, etc. so that our company can improve. I also love how helpful my CSM is - he is always quick to answer questions. What do you dislike? Currently there are no downsides since I have been using this product. What problems are you solving with the product? What benefits have you realized? We are receiving more positive customer feedback from using Reputation.com
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Anonymous
05/09/19
Awesome Company
What do you like best? love dealing with reputation.com on a regular basis and they have helped grow our online reviews greatly. What do you dislike? nothing bad to say at this time and love using the produc What problems are you solving with the product? What benefits have you realized? volume or reviews, responding to reviews in a timely fashion.
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Anonymous
05/09/19
daily user of reputation.com
What do you like best? i love the simplicity of responding to reviews. i know right away if there is a review i need to respond to right away. i also love the word cloud and our rep is always quick to respond to any questions we have. What do you dislike? i realized during this conference that reputation.com offers so many more solutions- i would have loved to know about these services, as we now have many other companies providing these services for us. What problems are you solving ...
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Anonymous
05/09/19
Great Partners
What do you like best? Ability to Grow and expand with their products. Our account managers is great, and we get lots of great ideas and feedback on where we are headed. What do you dislike? There are many great products that we'd like to use, but can't at the moment. What problems are you solving with the product? What benefits have you realized? Reputation Management, Managed Services, and their search profiles.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].