9.2
Spot Score
Take control and protect your online image.
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Reputation.com offers custom pricing plan
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 321-330 out of 489
05/12/19
Lead Social Media Specialist - Social Care
What do you like best? The ability to drill down what about our business is working and what is not so that we can become more proactive than reactive and in turn make operational changes. What do you dislike? There are no downsides from a business perspective, but there have been frustrations with platform usability. There are great bells and whistles to the platform, but only great when they are functional. What problems are you solving with the product? What benefits have you ...
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05/09/19
We want to be the best option for our customers
What do you like best? Reputation gives us the tools to have an open dialogue with our customers and find out what matters to them and how they would like to be serviced. Through our reputation score, we can be confident that we are the best, by achieving the Best in Class score in our industry. What do you dislike? I only wish that Yelp was included, this platform has to be managed separately What problems are you solving with the product? What benefits have you realized? Managing ...
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05/09/19
Great Partners
What do you like best? Ability to Grow and expand with their products. Our account managers is great, and we get lots of great ideas and feedback on where we are headed. What do you dislike? There are many great products that we'd like to use, but can't at the moment. What problems are you solving with the product? What benefits have you realized? Reputation Management, Managed Services, and their search profiles.
05/09/19
daily user of reputation.com
What do you like best? i love the simplicity of responding to reviews. i know right away if there is a review i need to respond to right away. i also love the word cloud and our rep is always quick to respond to any questions we have. What do you dislike? i realized during this conference that reputation.com offers so many more solutions- i would have loved to know about these services, as we now have many other companies providing these services for us. What problems are you solving ...
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05/09/19
Awesome Company
What do you like best? love dealing with reputation.com on a regular basis and they have helped grow our online reviews greatly. What do you dislike? nothing bad to say at this time and love using the produc What problems are you solving with the product? What benefits have you realized? volume or reviews, responding to reviews in a timely fashion.
05/09/19
Really Great Product
What do you like best? I love how all of our data is stored in one place so it is easy to see our stats, reviews, etc. so that our company can improve. I also love how helpful my CSM is - he is always quick to answer questions. What do you dislike? Currently there are no downsides since I have been using this product. What problems are you solving with the product? What benefits have you realized? We are receiving more positive customer feedback from using Reputation.com
05/09/19
Reputation.com is a Great Partner
What do you like best? The platform is so intuitive, easy to use and provides easy to comprehend insights What do you dislike? Lacking a few social capabilities for distributed networks What problems are you solving with the product? What benefits have you realized? office and agent performance -identifying actionable themes and ways to improve customer experience
05/09/19
I love ORM!!
What do you like best? THe dashboard is so easy to use. and the insights are very well organized. What do you dislike? currently there is nothing to complain about. What problems are you solving with the product? What benefits have you realized? generate reviews, respond to public reviews and measure sentiment is real time.
05/09/19
The best partners to work with!
What do you like best? I love the partnership we have with Reputation.com; they're very willing to work with us to find the solutions we need. Our weekly calls with our account rep keep communication open and ensure we're always focused on the next task or phase. What do you dislike? Unfortunately they can no longer manage Yelp reviews, which makes up a large volume of our reviews. Also there has been no movement on signing with Healthgrades. But both these issues are due more to Yelp ...
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05/09/19
Reputation.com is the the next step to boosting Main Street Renewal's online reputation
What do you like best? I've been extremely impressed wiht the knowledge base and amount of dedication to our companies success from our rep Jason and the entire Reputation.com team. We have been very impressed with the capabilities and future posibilities to create more awareness internally and the impact it has on our retention rates. What do you dislike? Currently it's frustrating to not have an industry average to benchmark our Rep score against others in the industry and know how ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
