9.2
Spot Score
Reputation.com Reviews in June 2026: User Ratings, Pros & Cons
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Reputation.com offers custom pricing plan
Reputation.com Reviews & Ratings
Spotsaas Editor’s POV
Reputation.com has garnered high praise in the past 12 months for its exceptional reputation management platform, with users emphasizing its user-friendly interface and effectiveness in streamlining review tracking and engagement with customers. The platform's comprehensive metrics and detailed reports enable businesses to identify areas of improvement while ...Read more
Reputation.com pros and cons
Streamlines review management, making day-to-day upkeep easier and less time-consuming.
User-friendly platform with great customer service and support.
Enables tracking reviews and engaging with customers effectively.
Provides detailed metrics and reports for monitoring and improving reputation.
Complex customizations and features could be overwhelming for new users without adequate support.
Limited selection in the Marketplace may restrict access to advanced functionalities and apps.
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Showing 321-330 out of 489
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Anonymous
05/12/19
Lead Social Media Specialist - Social Care
What do you like best? The ability to drill down what about our business is working and what is not so that we can become more proactive than reactive and in turn make operational changes. What do you dislike? There are no downsides from a business perspective, but there have been frustrations with platform usability. There are great bells and whistles to the platform, but only great when they are functional. What problems are you solving with the product? What benefits have you ...
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Anonymous
05/09/19
Great Reporting
What do you like best? My favorite feature of Reputation.com is their reporting. It is so detailed and robust. I am so grateful that our company has the opportunity to evaluate our service and respond with actionable items. What do you dislike? There are times where the system glitches and I'm not able to move forward with projects. Also, I have a hard time with accounting. What problems are you solving with the product? What benefits have you realized? We are now able to find out ...
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Anonymous
05/09/19
Love the features!
What do you like best? Reputation.com is a super helpful tool that makes it easy to manage and reply to our company's Google and Facebook reviews. What do you dislike? One of the drawbacks of utilizing their management feature is that sometimes their team doesn't always respond to all of our reviews that come in, so I just keep an eye on it to make sure all reviews get replies. What problems are you solving with the product? What benefits have you realized? Reputation.com really ...
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Anonymous
05/09/19
User -Friendliness at it's best
What do you like best? Reputation.com is extremely user-friendly, complete with a very visual user-interface. All of your stats are right there and easy to action against. Not a lot of digging is required in this platform. What do you dislike? I dislike the manual process when it comes to review requesting right from the platform. I've found it to be a tedious process, especially since my company's business model calls for selecting differing templates for each and every doctor. What ...
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Anonymous
05/09/19
Customer Service Sets Reputation Apart
What do you like best? We love our Customer Success Representative the most. We've primarily used Reputation for our online listings data (more that, at least so far, the actual online reviews aspects and having a consistent, reliable, friendly person to always reach out to when the wild west of the world wide web is too much makes SUCH a huge difference. What do you dislike? We had a negative experience at the beginning of our time when a misunderstanding of our business structure ...
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Anonymous
05/09/19
Find a Doctor and Find a Location
What do you like best? The SEO quality of our physician profiles is great. We have seen an overall increase in traffic and conversions since implementation. They are always ahead of all the Google updates and I appreciate that we have only seen position results. What do you dislike? I would like to see further enhancements to the UX of the search experience within our locators. What problems are you solving with the product? What benefits have you realized? We are solving the issue ...
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Anonymous
05/09/19
Allows us as a franchisor to offer unparalleled support to our system
What do you like best? Reputation.com is a one-stop shop for our franchisees to manage their online reviews and social media. With over 500+ locations, we push to our system the importance of their online reviews and social media presence and what that means for our brand. Our franchisees vary is age and comfort-ability with social and review management and Reputation.com allows us to support them at every level. Working with our CSM at Reputation.com (shout out Courtney has been ...
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Anonymous
05/09/19
Reputation is great - highly recommend
What do you like best? I like how easy it is to use and how much data is there to dive into. They have a lot to offer. What do you dislike? I just started utilizing the platform and I don't know all that it has to offer! What problems are you solving with the product? What benefits have you realized? Helping my franchisees to update their GMB profiles and their online reputation.
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Anonymous
05/09/19
Reputation.com Review
What do you like best? Reputation.com provides one platform for most of our online needs. The representative has been very helpful through this process. What do you dislike? The gathering of all the data that we have to provide to implement the system. What problems are you solving with the product? What benefits have you realized? Online directories, reviews, analytics, etc.
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Anonymous
05/09/19
Takes the guess work out of reputation management
What do you like best? The single access for online review management. What do you dislike? As of right now there is nothing I dislike. What problems are you solving with the product? What benefits have you realized? Who we can help our multiple sites manage their online reputation.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].