Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

Easy Reputation Management

What do you like best? They collect from several major platforms and email the reviews to you, so you do not have to hunt down them down and let things slip through the cracks. They even have wording suggestions for many types of situations. What do you dislike? They do not include all sites. So, I have to remember to go check Yelp. Recommendations to others considering the product: Reputation.com is a huge convenience and time saver! They have reps assigned to your ...

Reputation.com has been a game-changer for us!

What do you like best? We were rarely responding to reviews because they were scattered in different areas and not being seen immediately UNTIL we partnered with Reputation.com. Now, we see every review immediately and can hit the respond button and reply on the spot. We went from never responding to responding 100% over the last two years. What do you dislike? Sometimes I am researching a review and someone with reputation.com's team has already responded. This is a positive ...

Build your own reputation program with Reputation.com

What do you like best? Reputation.com has been a critical partner and technology solution for our organization as it continues to grow. As the digital world rapidly evolves, Reputation.com transforms alongside it to meet best practice, truly understanding their client's needs and predicting efficiently future needs. For example, we came to Reputation.com simply needing online business listing management. Now we are seeing the necessity of review management and review requesting, and they ...

Easy to Use Platform

What do you like best? Easy to use, good reporting, great dashboard to handle all review responses. What do you dislike? Contract terms are stricter than our portfolio would like. Would like to add social feature, but it is too expensive compared to other solutions. What problems are you solving with the product? What benefits have you realized? Multifamily property management portfolio needing a central location to respond to resident reviews. We are able to accomplish this. ...

Great Experience

What do you like best? What we like best about their product is the ability to manage multiple review sites from 1 dashboard, manage and update our Google Business listings, and monitor Google Q & As. What do you dislike? The most disappointing has been the turnover of our account managers. Recommendations to others considering the product: It's a great product What problems are you solving with the product? What benefits have you realized? We have excelled in review ...

Health Care System

What do you like best? The analytics dashboards are easy to read, customer service is top notch and the ability to make updates is smooth as well. I also love the recommendation engine for spotting issues wrong or needing updating within our locations. What do you dislike? My biggest issue is with the filtering and search for locations, both within the directory and within the reporting dashboard. There is no easy "universal" searching for the listings. Recommendations to others ...

Reputation has it's ups and downs

What do you like best? The most helpful thing about REP is being able to have a single source of truth in one platform. What do you dislike? What I dislike about REP is the constant back and forth of validating if the correct and plentiful information provider to REP is actually transferring to GMB and other sites. What problems are you solving with the product? What benefits have you realized? We are solving duplicate listings with REP currently and have seen great rises in ...

A Year In

What do you like best? The ability for a large number of franchisees to use the software, but at a level we can control. What do you dislike? The pains that we were promised wouldn't be an issue, being an issue. Recommendations to others considering the product: Their relationship with Google has helped us! What problems are you solving with the product? What benefits have you realized? Verifying all google listings. The benefit of Rep.com being a Google Partner.

Optimoz IT was a very good company and…

Optimoz IT was a very good company and the team members were also good. the environment was also nice. team members help in creating and innovating new ideas and help in achieving the goals.

Lead Social Media Specialist - Social Care

What do you like best? The ability to drill down what about our business is working and what is not so that we can become more proactive than reactive and in turn make operational changes. What do you dislike? There are no downsides from a business perspective, but there have been frustrations with platform usability. There are great bells and whistles to the platform, but only great when they are functional. What problems are you solving with the product? What benefits have you ...