Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

We have 23 centres actively using the platform to respond to reviews.

What do you like best? The ability to respond to all reviews from one place and the ability to request reviews. The ability to monitor our sites performance in this area. What do you dislike? The app is not as stable as the desktop version. Some areas of our reputation score are hard to influence further. such as search impression. Recommendations to others considering the product: Keep it stable and easy to use. What problems are you solving with the product? What ...

Great social media resource to enhance the patient experience.

What do you like best? The ability to consolidate Google Review, Facebook & cell phone texts for patient interaction has been so easy with Reputation.com! What do you dislike? Honestly there is nothing that qualifies as a dislike with Reputation.com thus far. Recommendations to others considering the product: Know how to capture the right demographic. What problems are you solving with the product? What benefits have you realized? Patient engagement following a visit ...

great software, easy setup

What do you like best? consolidation of services into a single platform What do you dislike? Some of the custom reporting is tricky to configure What problems are you solving with the product? What benefits have you realized? consolidation of reporting and improving management of business listings; previously these were in disarray, were now able to effectively manage and report on success

Fantastic tool for multi-site companies looking to enhance their local reputations

What do you like best? The reviews module has been the best tool for improving our team's efficiency. The pre-set responses - which we've been able to adapt to fit out tone-of-voice - have made it easy to shape & structure a reply to reviews without starting from scratch every time. Also, the multi-site boost functionality has saved us a significant amount of money, now instead of paying admin temps to set-up individual Facebook boosts we can do it through the tool in a matter of ...

Car Toy review of Reputation.com

What do you like best? The ability to accept or reject posts created by other users What do you dislike? Only being able to post 1 image on Instagram Recommendations to others considering the product: Would recommend. What problems are you solving with the product? What benefits have you realized? We are in the process of allowing staff from out 48 locations to post to the own location's social pages. The ability to accept or reject content submitted by the locations ...

Great platform

What do you like best? I love being able to manage our reputation all in one spot. What do you dislike? The one think I think could be better, is better reporting capabilities for social media. I'd like to be able to customize my reporting a little more than is available on this platform. What problems are you solving with the product? What benefits have you realized? We are able to post to our 35+ social media properties and manage the reviews, responses, and a host of ...

Turnkey Help for Your Business

What do you like best? Reputation.com makes my life so much easier. They handle the request for review, responding to the reviews and alerting us when we need to respond. What do you dislike? I can't think of anything I dislike. If anything doesn't go well, it's usually on our end. What problems are you solving with the product? What benefits have you realized? We are car people, and we have a thousand things pulling us in any number of directions at one time. We often don't ...

One stop shop for reputation management

What do you like best? The dashboard is intuitive. It makes managing multiple review sites much easier. The reporting tool is robust and customizable. Our account rep is a pleasure to work with and is super responsive. What do you dislike? There are aspects of the platform that are currently under construction. What problems are you solving with the product? What benefits have you realized? Review site management, local listing management, and social listening/posting.

Fantastic System

What do you like best? Centralized management of reviews from all sites to create efficiencies for our teams. It allows us to monitor not only individual reviews or average star ratings, but to take a broader look at reputation management as a whole. What do you dislike? Compatibility with Yelp would be helpful. Recommendations to others considering the product: Affordable and efficient system. What problems are you solving with the product? What benefits have you ...

Good Starting Point for Reputation and Directory Managment

What do you like best? They are able to connect to our system in order to send out review requests to our customers. We've seen an increase in reviews to all of our stores because of this automated outreach. I also like that I am able to respond to reviews via their platform as soon as they come in. In addition, the email alerts are great for staying on top of things. What do you dislike? There is not enough control over A/B testing when it comes to review requests. I've had to to ...