Reputation.com Reviews in June 2026: User Ratings, Pros & Cons

Highly recommend!

What do you like best? I like the convenience of having all review applications in one place. What do you dislike? There is nothing that I dislike at the moment. What problems are you solving with the product? What benefits have you realized? Everything is seamless and easy to use. It also cuts the time needed in half in responding.

Excellent product!!

What do you like best? I like the ease of the program. Everything is easy to work with and you can find your all your data in one location! The Dashboard provides a lot of great information that we can utilize across each of our franchisees. A huge selling feature for our company was the fact that you can consolidate all social media accounts into one centralized platform. Allowing each owner the ability to respond to all guests questions, reviews, and comments at once! What do you ...

Great Experience overall. Would Recommend

What do you like best? Surveys. How quick our rep replies to help me. What do you dislike? Sometimes auto-reply overrides ones we post. What problems are you solving with the product? What benefits have you realized? There is no drop-off data. We do not have a specific rep to help us

Helpful tools to answer even the most challenging reviews, so far the best reputation management!

What do you like best? My favorite has to be the monthly calendar makes it easy to keep up with Social Media post! The program is easy to navigate, and respond to. Helpful tools to answer even the most challenging reviews, so far the best reputation management! What do you dislike? There is nothing to dislike other than I have tried to use the icons such as smiley faces or hearts and not sure what I'm doing wrong sure it is user error so I would say, I just want to learn more ...

Easy To Use!

What do you like best? I like that it's self explanatory and easy to navigate What do you dislike? Can't post high resolution photos or videos What problems are you solving with the product? What benefits have you realized? If you have more than one social media platform, it will post to all

Love That It Brings All Platforms Together

What do you like best? My favorite part of Reputation.com is its ability to bring all platforms together for your business. I could not imagine as a busy Business Professional trying to respond to reviews on several different platforms. It would be a nightmare. Reputation.com brings this all together and assist with us tracking our progress in increasing our Reputation score. Outside of this, it gives us the ability to ask people for reviews directly from the platform. This gives us the ...

Google Search Trends

What do you like best? I like that it is a back up for our Google Search Terms report each day. What do you dislike? That this same functionality is available in a free search engine. Recommendations to others considering the product: Use customer support to get setup and familiar with the application. What problems are you solving with the product? What benefits have you realized? It combines our social media posting to one outlet, which is nice, but it is much too ...

Decent platform with lackluster implementation and ongoing customer success

What do you like best? Reputation's platform does a good job of allowing you to manage an online reviews program across multiple locations. The data on industry averages and best in class is also very helpful in terms of benchmarking our efforts to bolster the amount of online reviews we have out there. What do you dislike? The implementation left a lot to be desired and was generally mismanaged. After discussing the botched implementation with the team at Reputation they ...

Very easy to use, and great results!

What do you like best? The pre-written templates. And the reporting that is provided. What do you dislike? Our audience does not always have facebook or a gmail account to respond. Recommendations to others considering the product: Get on board now. You won't be sorry and you'll be very happy that you are using this vendor. What problems are you solving with the product? What benefits have you realized? We have received glowing testimonials that we would not have ...

Manage Your Online Reputation with Reputation.com

What do you like best? Reputation.com provides multiple data points, giving you insight into your company's brand reputation. My company has +170 apartment properties, so being able to provide strong customer support to our residents is a priority. What do you dislike? Some of the functionality can be spotty. For instance, when we update business hours for our properties, not every platform gets updated even though they should. Our info on Google My Business would get updated but ...